the original Product. Goods presented for repair may be replaced by refurbished goods of the
same type rather than being repaired. Refurbished parts may be used to repair the goods.
Razer reserves the sole right to determine whether a claim is eligible and/or whether the
Product is defective. Where the Product is an “end of life” Product model, Razer may (at its
sole option) exchange the Product with a functionally equivalent substitute model from
Razer’s current Product range. Razer has the sole option to provide any other type of remedy
in addition to or in substitution of the aforesaid remedies. Repaired or exchanged Products
shall be warranted free from defects for a period of ninety (90) days after date of repair or
exchange (as the case may be), or for the remainder of the original Warranty Period,
whichever is longer.
Entire Limited Warranty. ALL IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION
OF THE APPLICABLE WARRANTY PERIOD. ALL OTHER EXPRESS OR IMPLIED CONDITIONS,
REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-
INFRINGEMENT, ARE DISCLAIMED. Some jurisdictions do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you. This Limited Warranty
gives you specific legal rights, and you may also have other rights which vary by jurisdiction.
No Razer supplier, dealer, agent, or employee is authorized to alter or extend the terms of
this Limited Warranty or to make any representation whatsoever. Razer reserves the right to
amend the terms of this Limited Warranty at any time without notice.
Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL
RAZER BE LIABLE FOR ANY LOST DATA, LOST PROFIT, OR FOR SPECIAL, INDIRECT,
CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES (OTHER THAN PERSONAL INJURY
DAMAGES), HOWEVER CAUSED REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF
OR RELATED TO THE USE OF OR INABILITY TO USE A PRODUCT, EVEN IF RAZER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL RAZER’S LIABILITY
EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. The foregoing limitations will apply
even if any warranty or remedy provided under this Agreement fails of its essential purpose.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Help Resources. Before lodging a claim on the Limited Warranty, please review the online
help resources at support.razer.com. If the Product is still not functioning properly after
making use of these resources, please contact Razer through support.razer.com or your
authorized distributor or dealer. You may be required to assist with the diagnosis process to
verify and ascertain any issues which you may be facing with the Product. Service options,
parts availability and response times may vary depending on the country in which the
Limited Warranty claim is lodged.
How to make a Limited Warranty claim.
IF YOU PURCHASED THE PRODUCT FROM A RAZER RESELLER, PLEASE CONTACT
THE RAZER RESELLER IN REGARDS TO YOUR LIMITED WARRANTY CLAIM. If your
Razer reseller is in the United States or Canada, they will only assist you with your warranty
claim for 30 days from the date of your purchase, please follow the steps below if it has been
more than 30 days from the date of your purchase.
If you are unable to return the Product to the Razer reseller for whatever reason, or if you
have purchased the Product directly from Razer at www.razer.com, then please follow the
steps below:
Go to support.razer.com/contact-us/ to obtain a Return Merchandise Authorization
Number (“RMA Number”) and Razer support address.
Note the RMA Number in a visible place on the outside of the package.
Enclose a Valid Proof of Purchase and the reason for the return inside the package.
Please visit www.razer.com/warranty for examples of a Valid Proof of Purchase.
Send the Product with RMA Number and Valid Proof of Purchase to the Razer support
address provided by Razer customer support.
DO NOT SEND RAZER ANY PRODUCT WITHOUT A VALID RMA NUMBER .
We advise that you select a method of shipping that is traceable (eg. UPS, DHL, FedEx). Any
expense of claiming under this Limited Warranty will be borne by the person making the
claim (including any shipping and handling charges in returning the Product to Razer, as well
as any applicable customs, duties or taxes in relation to the claim). If the Product is validly
returned under the terms of this Limited Warranty, Razer will be responsible for postage
To Next Page
Loading...
