^^^^ Products purchased prior to October 1st, 2018 maintain the original 6 month warranty.
^^^^^ Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and
construction for three years from the date of purchase. In the event that a defect is found, the
manufacturer will either repair or replace the defective item, at its discretion. Exclusions and
Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities
and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the
head pillow, seat cushion, PU leather, Armrest and stiches of the upholstery.
Where can I get Limited Warranty support?
Many answers to common questions and problems can be found within our Knowledge base.
If you are unable to find a solution to your problem in our knowledge base articles you can
contact our support team. The links to contact support can be found at the bottom of each of
the knowledge base articles. Our knowledge base and further support information can be
found at support.razer.com.
What are the terms and conditions of the Limited Warranty? What is covered?
LIMITED PRODUCT WARRANTY (“Limited Warranty”)
Limited Warranty. Razer warrants the Product to be free from defects in materials and
workmanship (subject to the terms set forth herein) when used normally in accordance with
the official documentation for the applicable Warranty Period from the date of retail
purchase. If the Product is, or contains, a rechargeable battery, Razer does not provide any
warranties for the battery life, as all rechargeable batteries can be expected to lose charging
capacity over time and this is not considered a defect. Your actual battery life will vary
depending on the conditions in which it is used.
Exclusions and Limitations. This Limited Warranty does not cover:
software, including (without limitation) (i) the operating system and software added to
the Razer-branded hardware products through our factory-integration system, (ii) third-
party software, or (iii) the reloading of software, software configurations or any data
files;
non-Razer branded products and accessories, even if packaged and sold with the
Product;
problems with and/or damage to the Product caused by using accessories, parts, or
components not made by Razer;
damage caused by service (including upgrades and expansions) performed by anyone
who is not officially acting as an employee, representative or sub-contractor of Razer;
claims arising from any unacceptable use or care of the Product, including (without
limitation) misuse, abuse, negligence, unauthorized modification or repair, unauthorized
commercial use or any operation of the Product outside Razer’s recommended
parameters;
claims arising from external causes, including (without limitation), accidents, acts of
God, liquid contact, fire or earthquake;
Products with a serial number or date stamp that has been altered, obliterated or
removed;
Products for which Razer will not receive payment; or
cosmetic damage, minor cosmetic abnormalities (including minor pixel abnormalities)
and normal wear and tear, including (without limitation), scratches, dents and chips.
Razer does not warrant that the operation of the Product will be uninterrupted or error-
free. ALL SOFTWARE AND THIRD PARTY PRODUCTS AND ACCESSORIES PROVIDED WITH
THE PRODUCT ARE PROVIDED “AS IS”. You assume the entire risk as to the quality,
performance, accuracy and effect of such items, and should any prove defective, you,
and not Razer, assume the entire cost of all necessary servicing or repair.
Remedies under this Limited Warranty. If an eligible claim on the Limited Warranty is
received by Razer within the applicable Warranty Period, Razer will (at its sole option) either:
(a) repair the Product or the defective parts at no charge, using new or refurbished
replacement parts; (b) exchange the Product with a Product that is new or which has been
manufactured from new or serviceable used parts and is at least functionally equivalent to
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