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RCA 25415 User Manual

RCA 25415
32 pages
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4-Line Intercom Speakerphone
with Answerer and Caller ID
User’s Guide
Please read this manual
before operating product
for the first time.
Model 25415

Table of Contents

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RCA 25415 Specifications

General IconGeneral
Caller IDYes
Call WaitingYes
Phonebook Capacity50
Talk TimeUp to 10 hours
PhonebookYes
RedialYes
DisplayLCD
Power SourceAC adapter
Battery BackupYes
Wall MountableYes
ColorBlack
TypeCorded
Number of Handsets1
Battery TypeNi-MH
Standby TimeUp to 5 days
ExpandableNo

Summary

Important Information

Equipment Approval Information

Details FCC compliance and network connection approvals for telephone equipment.

Notification to the Local Telephone Company

Outlines requirements for connecting equipment to the telephone network and providing system information.

Rights of the Telephone Company

Describes the telephone company's rights regarding service disruption and network changes.

Interference Information

Explains FCC rules regarding radio frequency interference and potential issues.

FCC RF Radiation Exposure Statement

States compliance with FCC RF exposure limits for equipment operation and installation distance.

Hearing Aid Compatibility

Confirms adherence to FCC standards for telephone systems' hearing aid compatibility.

General Safety Precautions

Provides essential safety instructions and warnings for using the telephone equipment.

Connections & Setup

Parts Checklist

Lists all items included in the product package for verification.

Telephone Jack Requirements

Specifies the types of modular phone jacks needed for proper installation.

Base Layout Overview

Identifies and labels the buttons and features on the phone's base unit.

Important Installation Information

Key precautions to observe before and during phone installation to ensure safety and performance.

Installation Location Guidelines

Recommendations for selecting an optimal location for phone installation, avoiding noise and hazards.

Installing the Phone

Step-by-step instructions for physically setting up the telephone unit and its components.

Connecting Telephone Line Cords

Details how to connect the telephone line cords to the base unit and wall jacks.

Unit Initialization Process

Describes the automatic setup process, including phone ID assignment and system search.

Connecting the Handset Cord

Instructions for properly connecting the handset to the phone base.

Checking for Dial Tone

Procedure to verify proper installation by checking for a dial tone after setup.

Programming the Telephone

Data Port Functionality

Explains the purpose and use of the phone's data port for connecting auxiliary devices.

System Verification Process

Steps to test system configuration and identify potential line connection errors.

Other System Phones

Information on compatible phones required for full system operation.

Setting Display Language

How to select the display language for system messages (English, Spanish, French).

Configuring Ringer Tone

How to set independent ringer tones for each of the four telephone lines.

Setting Priority Line

Designates a primary line for automatic selection when initiating calls.

Configuring Delay Ring

Adjusts the number of rings before the central office answers an incoming call.

Assigning Phone ID

How to assign a unique identification number to each phone in the system.

Naming the Phone

Procedure to assign a name to the phone for easier identification within the system.

Intercom Auto Answer Setup

Enables automatic answering for intercom calls for hands-free monitoring.

Adjusting Flash Time

Sets the duration of the flash signal for custom calling services like call waiting.

Enabling Call Alert Tone

Activates an audible tone for incoming calls during an active conversation.

Managing Unknown/Blocked Caller ID

Controls whether unknown or blocked caller ID calls are saved by the unit.

Adjusting Display Contrast

Modifies the screen contrast to one of four levels for better visibility.

Setting Local Area Code

Enters the local area code for proper number formatting and dialing.

Configuring Regional Area Codes

Sets up to six regional codes to format Caller ID records and enable 10-digit dialing.

Manually Setting Time and Date

Instructions to manually set the phone's current time and date.

Programming the Answering Machine

Setting Hour Format

Configures the time display to either 12-hour or 24-hour format.

Restoring Default Settings

Resets the phone's programming to the original factory default settings.

Setting Pickup Delay

Determines the number of rings before the answering machine answers incoming calls.

Setting Message Length

Sets the maximum recording duration for callers leaving messages.

Enabling Call Screening

Allows users to listen to incoming messages as they are being recorded.

Configuring Message Interrupt

Permits interruption of message recording from another extension.

Setting Remote Password

Establishes or modifies the password for remote access to the answering system.

Programming the Auto Attendant

Mailbox Settings

Configures mailbox options for handling incoming calls (General, Personal, Transfer).

Auto Attendant Pickup Delay

Sets the time delay for the Auto Attendant to answer calls.

Setting Day Time for Auto Attendant

Defines the start time for playing the Auto Attendant Day Greeting.

Setting Night Time for Auto Attendant

Defines the start time for playing the Auto Attendant Night Greeting.

Activating Night Time Greeting

Controls whether the Night Greeting is used based on designated times.

Setting Weekend Greeting

Selects between Night or Weekday greetings for weekend use.

Setting Valid Extension IDs

Manages the list of valid extension numbers for call forwarding by the Auto Attendant.

Basic Operation

Making Calls with Handset

Step-by-step guide for initiating calls using the handset.

Making Calls with Speakerphone

Instructions for making calls using the speakerphone feature.

Making Calls with Headset

Guide for making calls using an optional headset.

Pre-dialing a Number

How to enter a number before lifting the handset or pressing a line button.

Answering Incoming Calls

Procedures for answering calls using different modes (handset, speaker, headset).

Switching Audio Modes

How to switch between handset, speakerphone, and headset during a call.

Using Mute Feature

Enables private, off-line conversations by muting the microphone.

Activating Do Not Disturb

Silences incoming rings and pages for a set duration.

Placing Calls on Hold

Puts an active call on hold, indicated by a flashing line indicator.

Using the Flash Button

Accesses custom calling services like call waiting or call forwarding.

Redialing Last Number

Redials the most recently dialed phone number.

Reviewing Redial Numbers

Accesses and views the history of the last six dialed numbers.

Transferring Calls to Another Station

Guides on how to transfer an incoming call to a different extension.

Receiving Transferred Calls

How to answer a call transferred from another station.

Providing Privacy

Secures a phone line to prevent others from listening to the conversation.

Adjusting Volume Levels

Controls ringer, speaker, and handset volume independently.

Setting Ringer Volume

Adjusts the loudness of the phone's ringer.

Adjusting Speaker/Handset Volume

Sets the listening volume for speakerphone, handset, or headset.

Initiating Conference Calls

Enables 3-way conversations by conferencing multiple lines.

Intercom Operation

Disconnecting Call Parties

Procedures for disconnecting one or both parties in an intercom call.

Making One-Touch Intercom Calls

Quickly initiates intercom calls to specific stations.

Answering Intercom Calls

Steps to answer an incoming intercom communication.

Placing Intercom on Hold

Temporarily holds an intercom call.

Intercom Conference Calls

Sets up multi-party conversations using the intercom feature.

Caller ID Features

Paging All Stations

Broadcasts a message to all stations simultaneously.

Caller ID Summary Screen

Displays a summary of received caller ID records and call status.

Receiving and Storing CID Records

How the phone captures and saves incoming call information.

Reviewing CID Records

Accesses and browses stored caller ID information.

Saving CID Records

Stores caller ID data to memory logs or the phone book.

Deleting Single CID Record

Removes a specific caller ID record from memory.

Deleting All CID Records

Clears all stored caller ID records from the unit.

Memory Management

Dialing Back from CID Records

Redials numbers directly from received caller ID entries.

Dialing with Local Area Code

Adjusts number format for dialing when local area code is programmed.

Dialing without Local Area Code

Instructions for dialing numbers when local area code is not programmed.

Call Waiting Caller ID

Displays caller information for incoming calls during an active conversation.

Storing Numbers in Memory

Saves phone numbers and names into memory locations or the phone book.

Reviewing Phone Book Memory

Browses through contacts stored in the phone book directory.

Reviewing Intercom/Memory Log

Accesses entries stored in the intercom/memory log.

Editing Stored Memory Records

Modifies existing entries in the phone book or intercom log.

Storing Last Number Dialed

Saves the most recently dialed number for quick access.

Storing a Pause in Dialing

Inserts a pause into stored numbers for dialing sequences requiring codes.

Dialing Stored Numbers

Initiates calls using numbers saved in memory or the phone book.

Memory Delete/Clear

Removes individual entries from phone book memory.

Answering System Operation

Deleting Intercom/Memory Log Entries

Removes specific entries from the intercom/memory log.

Clearing All Memories

Erases all saved phone numbers and data.

Chain Dialing Sequence

Dials a series of stored numbers sequentially for complex calls.

Turning Answering System On/Off

Activates or deactivates the answering machine function.

Recording a Greeting

Captures a custom outgoing message for callers.

Playback and Erasing Greetings

Reviews and deletes recorded outgoing greetings.

Recording Incoming Messages

Details how the unit records messages from callers.

Monitoring Incoming Calls

Allows listening to messages as they are being recorded.

Memo Recording

Records personal memos for later playback.

Two-Way Recording

Records conversations held via handset or headset.

Message Playback

Accesses and plays back recorded voice messages.

Deleting Recorded Messages

Removes individual voice messages from storage.

Deleting All Messages

Erases all recorded messages from the answering system.

Remote Answering System Access

Instructions for accessing messages and features remotely.

Toll Saver Operation

Explains the feature that saves costs on long-distance calls.

Auto Attendant Functionality

Overview of the auto attendant feature for call redirection.

Turning Auto Attendant On/Off

Activates or deactivates the auto attendant feature.

Auto Attendant Caller Sequence

Describes how the auto attendant handles incoming calls and extensions.

Auto Attendant Operation

Recording Auto Attendant Greetings

Guides on recording custom day, night, and auxiliary greetings.

Playback and Erase Greetings

Reviews and deletes recorded auto attendant greetings.

Using Multiple Auto Attendants

Information on utilizing more than one auto attendant in the system.

Troubleshooting Guide

Understanding Display Messages

Explains various status and error messages shown on the display.

Battery Operation Mode

Describes unit functionality when operating on battery power.

Operation Without Power

Outlines limited functions available without power or battery.

Cordless Phone Option

Information on enhancing the phone with an optional cordless handset.

Resolving No Dial Tone Issues

Steps to diagnose and fix problems with lack of dial tone.

Addressing Low Audio Issues

Troubleshooting steps for low or no incoming/outgoing voice volume.

Fixing Memory Dialing Errors

Resolves issues where memory dialing is not functioning correctly.

Battery Indicator Problems

Addresses issues related to the battery icon display.

Intercom Functionality Issues

Guides on troubleshooting and resolving intercom system problems.

Call Transfer Issues

Steps to fix problems with transferring calls between stations.

Intercom Indicator Errors

Explains and resolves issues with alternating intercom indicator lights.

General Product Care

Guidelines for maintaining the phone's appearance and functionality.

Obtaining Service Information

Provides contact details for service and warranty inquiries.

Limited Warranty

Warranty Coverage Details

Specifies what defects and conditions are covered by the warranty.

Warranty Period

Defines the duration of the warranty from the date of purchase.

Warranty Service Actions

Outlines the manufacturer's commitment for repairs or replacements.

Obtaining Warranty Service

Instructions on how to submit a unit for warranty repair or exchange.

Warranty Exclusions

Lists conditions and damages not covered by the warranty.

Product Registration Process

Information on completing and mailing the product registration card.

Warranty Limitations and Disclaimers

Legal text detailing warranty scope, disclaimers, and liability limitations.

State Law and Warranty Rights

Explains how state laws affect consumer warranty rights.

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