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Troubleshooting Tips
The player does not turn on when
PLAY button pressed.
• Batteries may be inserted incorrectly.
• Batteries may be empty.
Skipping tracks or bad sound
quality?
• Repeat, random or program function
may be activated.
• There may be strong magnetic fields
(e.g. too close to TV) near the unit.
• Low Battery level. Replace with new
ones.
Cannot perform playback?
• LOCK function may be activated.
• There may be no mp3 tracks in the
card or internal memory.
• Memory Card may be damaged.
Cannot play tracks on the player?
• Track encoded bit rate may not be
between 32 to 192 kbps for mp3 or
between 64kbps to 128kbps for
Windows Media Audio.
USB display does not appear when
connected to computer.
• Check connection between your unit
and the computer. ( Refer to the “USB
Driver Installation; MusicMatch
Jukebox
TM
Software” instruction
manual)
• Check if the USB drivers are properly
installed ( Refer to the “USB Driver
Installation; MusicMatch Jukebox
TM
Software” instruction manual)
Note
For better result, we recommend a
constant encoded bit rate from 32
to 320kbps for mp3 and 48kbps to
128kbps for Windows Media Audio.
Nevertheless, your unit may play
tracks encoded in variable bit rate
(VBR).
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