Need help?Do you have a question about the RDM EC9600i series and is the answer not in the manual?
Details the available connectors for EC9100i and EC9600i models.
Step-by-step instructions for connecting the power cord.
Explains three methods to connect the EC9600i network scanner.
Describes connecting the scanner to the computer via USB.
Instructions on how to feed documents into the scanner.
Explains the LED status signals for EC9100i scanners.
Details the LED status signals for EC9600i scanners.
Step-by-step guide for installing the franker cartridge.
Instructions for inserting the endorser inkjet cartridge.
Detailed instructions for cleaning the image sensor.
Steps to resolve issues where the scanner is unresponsive.
Troubleshooting steps for incorrect card transaction processing.
Solutions for when the scanner's printer fails to print.
Steps to troubleshoot network connection issues for EC9600i.
Guide to accessing the network scanner dashboard for troubleshooting.
Explains how to test scanner features using the dashboard.
Details the limited warranty terms and conditions.
Lists what the warranty covers and does not cover.
To Next Page
General
