RDM EC7000i User Manual

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EC7000i and EC7500i

Series Scanners

User Guide

July 2014

Table of Contents

Questions and Answers:

H
hayleythompsonAug 1, 2025
What to do if the check feeder does not function properly on my RDM EC7000i Scanner?
- P
  pagetravisAug 1, 2025
  If your RDM Scanner's check feeder isn't working correctly, make sure you're inserting the check properly: it should be flush to the right side, information-side up, with the MICR line to the right. Also, remove any debris from the imaging frame and document feed plate by pressing the latch, lifting the cover and imaging frame to access these areas. Ensure the black fingers on the baffle sensors move freely. Clean the document sensors with a lens-cleaning tissue or damp cloth to remove ink or dust. Verify that the rollers under the baffle are clean, then close the imaging frame and cover.
A
Ashley GeorgeAug 9, 2025
What to do if card transactions do not function properly on RDM Scanner?
- M
  Mr. Ronald McphersonAug 9, 2025
  If card transactions do not function properly on your RDM Scanner, ensure you are swiping the card correctly, with the black magnetic stripe facing downward and to the left. Try using another card to verify the first card is not defective.
C
Cheryl MillerAug 17, 2025
How to troubleshoot an RDM EC7000i that does not respond?
- J
  Jennifer BishopAug 17, 2025
  If your RDM Scanner isn't responding, ensure that the scanner’s cable is properly connected to the correct port on the back of the unit, following the instructions from your distributor or reseller. Also, confirm that the correct power adapter is connected to the unit; if needed, change or replace the adapter.

RDM EC7000i Specifications

General

Brand	RDM
Model	EC7000i
Category	Scanner
Language	English

Summary

Compliance Statements

FCC Compliance Statement

Details FCC Part 15 compliance for digital devices, outlining operational limits and potential interference.

Setting Up Your EC7000i or EC7500i Scanner

Choosing an Optimal Location

Guidance on selecting a suitable operating environment for the scanner, considering space and connections.

Connecting and Inserting Scanner Components

Inserting the Franker Cartridge

Step-by-step guide for correctly inserting the ink stamp franker cartridge into the scanner's printer assembly.

Scanner Setup and Installation

Connecting the Power Cord

Procedure for connecting the power adapter to the scanner and electrical outlet, noting power-on indication.

Operating the Scanner

Preparing Checks for Scanning

Essential steps to prepare checks for scanning to ensure accuracy and prevent damage.

Feeding Checks into the Scanner

Correct method for inserting checks into the scanner, noting orientation and LED status.

Swiping Magnetic Stripe Cards

Instructions for properly swiping credit cards, specifying magnetic stripe orientation for read accuracy.

Scanner Status Signals and Beeps

EC7000i: Status Signals and Beeps

Explanation of LED and beep patterns for EC7000i startup and document processing.

EC7500i Status Signals and Beeps

EC7500i: Status Signals and Beeps

Maintaining Your Scanner

Cleaning the Scanner Exterior and Interior

Cleaning the Imaging Camera Glass

Accessing and Cleaning Camera Glass

Troubleshooting Common Scanner Issues

Scanner Not Responding

Steps to troubleshoot a scanner that does not power on or respond, checking connections and power.

Modem Connection Problems

Troubleshooting steps for scanner modem connectivity issues, verifying cable and line integrity.

Advanced Scanner Troubleshooting

Check Feeder Malfunctions

Guidance on clearing obstructions and performing maintenance for the check feeder.

Card Transaction Errors

Steps to diagnose and resolve issues preventing successful card swipe transactions.

Scanner Specifications

Software Support and Part Numbers

Scanner Model Part Numbers

Appendix A: Older Scanner Signal Patterns

Warranty Information

Limited Warranty Terms and Conditions

Details the two-year limited warranty coverage, exclusions, and remedies for RDM scanners.

Warranty Specifics and Exclusions

Warranty Coverage Details

Voiding the Scanner Warranty

Related product manuals

RDM EC9100i series

RDM EC9600i series

RDM EC9000i Series