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General| Brand | Real Flame |
|---|---|
| Model | 7000 |
| Category | Indoor Fireplace |
| Language | English |
Covers defects in parts and workmanship for 90 days from purchase. Real Flame will replace or refund.
Returns accepted within 90 days of receipt. Products must be complete, packaged, and resalable.
Request replacement parts for lost or damaged items. Availability is at Real Flame's discretion.
Contact customer service within 48 hours if you received the wrong item.
Highlights flammability, risks of refilling burning fires, using only specified fuel, and vapor risks.
Lists 12 safety rules including age restrictions, surface placement, traffic areas, and avoiding flammable clothing.
Provides guidance for eye contact, ingestion, and emergency fire extinguishing methods.
Allow surfaces to cool for 20 minutes before cleaning. Clean burn trough every two burns using scraper tool.
Use household glass cleaner for glass/body. Use stainless steel cleaner for stainless parts.
Remove protective plastic and place the ventless fuel firebox into the center recession of the fireplace.
Insert one side of the glass into the cutout, push until it fits, and repeat for the other side.
Fill the trough to a maximum of 3/4" from the lip, avoiding overfilling.
Carefully place the filled trough and light with a long lighter or match. Ensure no fuel is spilled.
Use the scraper tool to close the damper for desired flame; half-closed is recommended for max burn time.
Use the scraper tool to close the damper completely and hold for 5-10 seconds to ensure flame is out.
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