Red Panda PARTICLE 2 - Firmware Updates and Troubleshooting

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Firmware Updates
The Particle’s firmware can be updated via drag and drop using any Mac or PC. No driver or special soft-
ware is required.
To tell which version of firmware your pedal is running:
1. Hold down both footswitches and connect power.
2. The right LED will blink blue.
3. Continue holding both footswitches for 2 seconds.
4. The LED will turn solid blue. The pedal is now in USB Mass Storage mode.
5. Connect the pedal to the computer using a mini USB cable.
6. Open the PARTICLE drive on your computer.
7. Open the VERSION.TXT file in a text editor.
Downloading the new firmware
1. Go to http://www.redpandalab.com/downloads/#particle
2. Download the firmware (.zip) file to your computer.
3. Unzip the downloaded file to extract the binary firmware file (.bin).
Caution
• Do not rename the extracted file.
• Never turn o the pedal’s power while an update is in progress. Otherwise the system software or
the pedal itself may be destroyed.
Update procedure:
1. Hold down both footswitches and connect power.
2. The right LED will blink blue.
3. Continue holding both footswitches for 2 seconds.
4. The LED will turn solid blue. The pedal is now in USB Mass Storage mode.
5. Connect the pedal to the computer using a mini USB cable.
6. Open the PARTICLE drive on your computer.
7. Drag and drop the firmware binary (.bin) file to the PARTICLE drive.
8. The red preset LEDs will light in sequence to show progress.
9. After the firmware update is complete, the LED will turn solid green.
If the firmware update seems to stall, eject the PARTICLE drive from your computer and it should
resume. If not, retry the procedure.
10. If an error occurred, the red LED will blink instead.
11. Eject the PARTICLE drive from your computer:
Mac: click the eject button or drag the TENSOR icon to the trash
Windows: right-click on the PARTICLE icon in My Computer and select “Eject”
12. Disconnect the USB cable.
13. Turn the pedal’s power o.
Troubleshooting
If the left LED blinks red, turn the Particle o, then on, and try again.
If you continue to have problems, please email support@redpandalab.com. Please tell us which LEDs
are on, what type of computer, and which operating system you are using.