RED PRIMULA - Combustion, Motor, and Start-Up Problems

69
15-PROBLEMS/CAUSES/SOLUTIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
ANOMALY POSSIBLE CAUSES SOLUTIONS
Pellets accumulate in the brazier, the
glass of the door gets dirty and the
ame is weak.
Insucient combustion air. Clean the brazier and check that all the
holes are clear. Perform a general cleaning
of the combustion chamber and the
smoke duct. Check that the air inlet is not
obstructed.
Damp or unsuitable pellets. Change the type of pellets.
Faulty smoke evacuation motor. Check the motor and replace it, if necessary.
The smoke evacuation motor does
not work.
No electrical supply to the stove. Check the mains voltage and the protec-
tion fuse.
The motor is faulty. Check the motor and capacitor and replace
them, if necessary.
Defective motherboard. Replace the electronic board.
Control panel broken. Replace the control panel.
The convection air fan never stops.
(IF PROVIDED)
Faulty or malfunctioning temperature
control probe.
Check the probe and replace it, if necessary.
Faulty fan. Check the operation of the motor and
replace if necessary.
Silencer card of fan defective. Replace silencer card.
In the automatic position the stove
always runs at full power.
Thermostat is set to minimum. Set the thermostat temperature again.
The room thermostat is in the maximum
position.
Set the thermostat temperature again.
Faulty temperature probe. Check the probe and replace it, if necessary.
Faulty or malfunctioning control panel. Check the panel and replace it, if necessary.
The product does not start. No power supply. Check that the plug is inserted and the
main switch is in the “I” position.
Pellet temperature probe triggered. Check recipe parameters.
Blown fuse. Replace the fuse.
Pressure switch broken (lockout indicated). Water pressure low in stove.
Water temperature probe triggered. Contact the service centre.
Clogged smoke exhaust or smoke duct. Clean the smoke exhaust and/or the
smoke duct.