Warranty information
24 Month Warranty
The Redsbaby JIVE
2
and its accessories come with a 24 Month Warranty
to cover against faults in materials and workmanship when your
products are used under normal conditions, according to our user
manuals and technical specifications.
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement,
or refund, for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired, or replaced, if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
The 24 Month Warranty period starts from the date your product(s)
are dispatched from our warehouse. This includes products that are
purchased via pre-order (for example items that are out of stock or newly
launching products). For a claim to be valid, it must be made within the
claims period and must be made by the original purchaser (warranties
are non-transferable).
Your 24 Month Warranty covers manufacturing defects relating to your
pram/accessories as listed below:
- Chassis, frame, wheels and adaptors;
- 5-point harness buckle, padding, strapping and assembly; and
- All so good seams, bindings and zippers.
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