19
TROUBLESHOOTING
If USB ports do not
charge:
If blue LED is off:
The remote is causing
interference with
appliances, TV, garage
door opener, another
base in a different
room, etc.
Check the blue LED on the USB charging port, If it is on:
• Try another USB cable that is known good.
• If USB port still does not charge, unplug all USB cables
from base and allow USB charging port to reset. Wait 10
minutes and try again.
• If it still does not charge, call for service.
•
Check if base functions properly, if yes, then call for service.
• If base does not work, check AC wall outlet power by
plugging a known working appliance into it.
• If outlet has power, call for service.
• Lift the battery cover on remote and remove the yellow
sticker to expose the DIP switches. Slide the switches to
different positions.
• See page 16 for remote re-linking instructions.
• After re-linking, test the bed to make sure it is working,
and repeat steps if it is not.
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