Reolink Argus 2E - Troubleshooting

13 English
Important Notes on Rechargeable Battery Usage Troubleshooting
Camera Is Not Powering on
Failed to Scan QR
Code on the Phone
UĶǔŲƵƙĐóŤĞƙóŃơŦŲƭƭƵƙŦŃŦķŲŦɏƖśĞóơĞ
óƖƖśǔƭľĞĶŲśśŲǎŃŦķơŲśƵƭŃŲŦơɎ
ɍtóŘĞơƵƙĞƭľĞƖŲǎĞƙơǎŃƭĐľŃơƭƵƙŦĞėŲŦɔ
ɍ!ľóƙķĞƭľĞďóƭƭĞƙǔǎŃƭľó(!ȔÝɚȑƖŲǎĞƙ
óėóƖƭĞƙɔÞľĞŦƭľĞķƙĞĞŦśŃķľƭŃơŲŦɏ
ƭľĞďóƭƭĞƙǔŃơĶƵśśǔĐľóƙķĞėɔ
UĶƭľĞơĞǎŲŦɘƭǎŲƙŘɏƖśĞóơĞĐŲŦƭóĐƭ©ĞŲśŃŦŘ
Support ľƭƭƖơɎɚɚơƵƖƖŲƙƭɔƙĞŲśŃŦŘɔĐŲŤɚɔ
UĶǔŲƵĐóŦŦŲƭơĐóŦ¨©ĐŲėĞŲŦǔŲƵƙ
ƖľŲŦĞɏƖśĞóơĞƭƙǔƭľĞĶŲśśŲǎŃŦķơŲśƵƭŃŲŦơɎ
ɍ©ĞŤŲǍĞƭľĞƖƙŲƭĞĐƭŃǍĞȊśŤĶƙŲŤƭľĞ
ĐóŤĞƙóśĞŦơɔ
• Wipe the camera lens with a dry
ƖóƖĞƙɚƭŲǎĞśɚƭŃơơƵĞɔ
Failed to Connect to WiFi During
Initial Setup Process
UĶƭľĞĐóŤĞƙóĶóŃśơƭŲĐŲŦŦĞĐƭƭŲÞŃHŃɏƖśĞóơĞ
ƭƙǔƭľĞĶŲśśŲǎŃŦķơŲśƵƭŃŲŦơɎ
ɍ¦śĞóơĞŤóŘĞơƵƙĞƭľĞÞŃHŃďóŦėŃơȑɔȓIPǞ
ďĞĐóƵơĞƭľĞĐóŤĞƙóėŲĞơŦŲƭơƵƖƖŲƙƭȔIPǞɔ
• Ensure that you have entered the correct
ÞŃHŃƖóơơǎŲƙėɔ
• Put the camera closer to your router to
ĞŦơƵƙĞóơƭƙŲŦķÞŃHŃơŃķŦóśɔ
ɍ!ľóŦķĞƭľĞĞŦĐƙǔƖƭŃŲŦŤĞƭľŲėŲĶƭľĞÞŃHŃ
ŦĞƭǎŲƙŘƭŲÞ¦ȑɲ¦±hɚÞ¦ɲ¦±h
ɦơóĶĞƙĞŦĐƙǔƖƭŃŲŦɧŲŦǔŲƵƙƙŲƵƭĞƙŃŦƭĞƙĶóĐĞɔ
• Change your WiFi SSID or password and
• Vary the distance between your cameraand
the mobile phone so that the camera
ĐóŦĶŲĐƵơďĞƭƭĞƙɔ
ɍ¾ƙǔƭŲơĐóŦƭľĞ¨©ĐŲėĞƵŦėĞƙơƵȆĐŃĞŦƭ
śŃķľƭŃŦķɔ
UĶƭľĞơĞǎŲŦɘƭǎŲƙŘɏƖśĞóơĞĐŲŦƭóĐƭ©ĞŲśŃŦŘ
±ƵƖƖŲƙƭľƭƭƖơɎɚɚơƵƖƖŲƙƭɔƙĞŲśŃŦŘɔĐŲŤɚɔ
14English
©ĞŲśŃŦŘƙķƵơȑ1ŃơŦŲƭėĞơŃķŦĞėĶŲƙȑȓɚȖĶƵśśĐóƖóĐŃƭǔƙƵŦŦŃŦķŲƙóƙŲƵŦėɲƭľĞɲĐśŲĐŘśŃǍĞ
ơƭƙĞóŤŃŦķɔUƭʀơėĞơŃķŦĞėƭŲƙĞĐŲƙėŤŲƭŃŲŦĞǍĞŦƭơóŦėƙĞŤŲƭĞśǔǍŃĞǎśŃǍĞơƭƙĞóŤŃŦķŲŦśǔ
ǎľĞŦǔŲƵŦĞĞėŃƭɔjĞóƙŦƵơĞĶƵśƭŃƖơŲŦľŲǎƭŲĞǓƭĞŦėƭľĞďóƭƭĞƙǔśŃĶĞŃŦƭľŃơƖŲơƭɎ
https://support.reolink.com/hc/en-us/articles/360006991893
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