Reolink Duo PoE

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Troubleshooting
•Makesureyourcameraispoweredon
properly.ThePoEcamerashouldbe
poweredbyaPoEswitch/injector,a
ReolinkNVRora12Vpoweradapter.
•IfthecameraisconnectedtoaPoE
deviceaslistedabove,connectitto
anotherPoEportandcheckagain.
•TryagainwithanotherEthernetcable.
Ifyourcameraisnotpoweringon,please
trythefollowingsolutions:
Camera is not Powering on
For PoE Camera
For WiFi Camera
Togetthebesteld
ofview,loosenthe
adjustment screw on
securitymountand
turn the camera.
Stientheadjustment
screw to lock the
camera.
RST RST
RST
RST
2
1
2
1
RST RST
RST
RST
2
1
2
1
Ifthepicturefromthecameraisnotclear,
pleasetrythefollowingsolutions:
•Checkthecameralensfordirt,dustor
spiderwebs, please clean the lens with a
soft,cleancloth.
•Pointthecameratoawell-litarea,the
lightingconditionwillaectthepicture
qualityalot.
•Upgradethermwareofyourcamerato
thelatestversion.
•Restorethecameratofactorysettings
and check out again.
Picture is not Clear
•Plugthecameraintoadierentoutlet
andseeifitworks.
•Poweronthecamerawithanother
working12V2ADCadapterandseeifit
works.
Ifthesewon’twork,contactReolink
Support.