Reolink RLC-823A 16X

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Troubleshooting
Specications
Camera Is Not Powering On
Pan & Tilt Is Not Working
Picture Is Not Clear
Ifyourcameraisnotpoweringon,pleasetrythefollowingsolutions:
•Makesureyourcameraispoweredonproperly.ThePoEcamerashould
bepoweredbyaPoEswitch/injector,aReolinkNVRora12V2Apower
adapter.
•IfthecameraisconnectedtoaPoEdeviceaslistedabove,connectitto
anotherPoEportandcheckagain.
•TryagainwithanotherEthernetcable.
Ifthesewon’twork,contactReolinkSupporthttps://support.reolink.com.
Ifthepan&tiltfeatureisnotworking,pleasetrythefollowingsolutions:
•Powercyclethecameraandseeifitwillautomaticallypan/tilt.Ifnot,
thecameramaybefaulty.Ifyes,pleaserefertothefurthersteps.
•Ifthecamerafailstopan/tiltviaReolinkApp/ClientontheWAN
(remotely),tryitontheLAN(locally)andseeifitworks.
•UpgradetheReolinkApp/Clientandthecamerarmwaretothelatest
version.
•Restorethecameratofactorysettingsandcheckthepan/tiltagain.
Ifthesewon’twork,contactReolinkSupporthttps://support.reolink.com.
Ifthepicturefromthecameraisnotclear,pleasetrythefollowing
solutions:
•Checkthecameralensfordirt,dustorspiderwebs,pleasecleanthe
lenswithasoft,cleancloth.
•Pointthecameratoawell-litarea,thelightingconditionwillaectthe
picturequalityalot.
•Upgradethermwareofyourcameratothelatestversion.
Power:ByPoE(802.3at)/DC12V
NightVision:Upto80meters
Day/NightMode:AutoSwitchover
AngleofView:Horizontal:54.2°~3.6°
Pan&TiltRange:Pan:360°Tilt:90°
Hardware Features
•Restorethecameratofactorysettingsandcheckoutagain.
Ifthesewon’twork,contactReolinkSupporthttps://support.reolink.com/.