Reolink PoE NVR
User Manual
9. FAQs and Troubleshooting
FAQs
1. How many cameras can I connect to this NVR?
A: For RLN8-410, you can connect up to 8 cameras. For RLN16-410, you can connect
up to 16 cameras.
2. What to do if I lost login password of the NVR?
A: Login password of NVR can be restored by pressing a hard reset button or
restored via Reolink software. If the camera isn’t accessible by software, you can
also use security password on the monitor to retrieve the password.
3. Can I connect the NVR to two monitors at the same time?
A: The NVR can plug into up to two monitors via the HDMI and VGA ports. It will
display all the cameras connected to the NVR on each monitor simultaneously.
4. How to connect the NVR to a router?
A: The NVR can be connected to a router only via the Ethernet cable.
5. What's the max Ethernet cable length between the camera and NVR?
A: The Ethernet cables for all PoE ports of the NVR is up to 270 feet for Cat5. If you
use Cat6 or upper, the Ethernet cables can be up to 330 feet. Note, NVR can use
CAT5, CAT6 or CAT7 with 8 PIN Ethernet cable.
6. Which camera models are supported to work with the NVR?
A: Except Reolink battery-powered cameras, all other cameras can work with the
Reolink PoE NVR. Note to use the cameras with same or lower resolution as the
NVR itself.
7. Can this NVR work with Smart Home?
A: The NVR system or camera connected to the NVR directly doesn't support
working with Smart Home.
8. Can I use the camera without directly connecting to the NVR?
A: Yes, Reolink cameras can be connected to a router or PoE switch that is as the
same local network as the NVR, and you can still add the cameras to NVR to use.
9. Can I connect a Wi-Fi camera to the PoE NVR?
A: Yes, connect the Wi-Fi camera to the same router as the PoE NVR, then the
camera can be added to the NVR.
10. Can I use the NVR system without internet access?
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