Reolink TrackMix WiFi - Ceiling Mounting and Troubleshooting; Ceiling Mounting Instructions; Troubleshooting: Camera Not Powering On

English English11 12
Troubleshooting
•Makesureyourcameraispoweredonproperly.ThePoEcamerashould
bepoweredbyaPoEswitch/injector,aReolinkNVRora12Vpower
adapter.
•IfthecameraisconnectedtoaPoEdeviceaslistedabove,connectitto
anotherPoEportandcheckagain.
•TryagainwithanotherEthernetcable.
Ifyourcameraisnotpoweringon,pleasetrythefollowingsolutions:
Camera is not powering on
For PoE Camera
For WiFi Camera
•Plugthecameraintoadierentoutletandseeifitworks.
•Poweronthecamerawithanotherworking12V2ADCadapterandsee
ifitworks.
Iftheproblemisnotsolved,pleasecontactReolinkSupport.
1
1
2
2
3
3
Mount the Camera to Ceiling
1.Drillholesinaccordancewith
themountingholetemplate.
2.Installthemountbasewith
screwsincludedinthepackage.
3.Toadjustthecameradirection,
youmaycontrolthecamerato
panandtiltviaReolinkAppor
Client.
NOTE:Usethedrywallanchors
includedinthepackageif
needed.