Issue Potential cause Potential solution
Hearing aid is not
charging
Is the hearing aid sitting correctly in the
charger?
Reinsert the hearing aid in the charger. (See
the user manual for your charger.)
Is the hearing aid charger charged
(Premium charger only) or plugged into a
power source?
Plug the charger in to a power source.(See
the user manual for your charger.)
Troubleshooting 51
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