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Retevis RB18 - Troubleshooting Guide

Retevis RB18
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NOTE:
If the above solutions cannot fix your problems, or you may have some other queries,
please contact your dealer for more technical support.
13 14
The battery voltage maybe low Recharge or replace the battery
During receiving, the voice
is weak or intermittent
You cannot communicate
withother group members
You hear unknown voices
or noise
You are unable to hear
anyone because of too
much noise and hiss
The radio keeps transmitting
You cannot use the keys
VOX may be turned on or the headset is not
installed in place
Turn off the VOX function. Check that
the headphones are in place
The volume level may be low
The speaker maybe blocked
The antenna maybe loose or maybe installed
incorrectly
The frequency or signaling type maybe inconsistent
with that of other members
You may be too far away from other members
You may be interrupted by radios using the same
frequency
The radio in analog mode maybe set with no
signaling
You may be too far away from other members
The keypad may not work temporarily Restart the radio
It may be the result of external disturbance (such as
electromagnetic interference)
You may be in an unfavorable position. For example,
your communication may be blocked by high
buildings or blocked in an underground area
Move towards other members
Stay away from equipment that may
cause interference
Move to an open and flat area, restart
the radio, and try again
Change the frequency, or adjust the
squelch level
Request your dealer to set signaling for
the current channel to avoid interference
Verify that your TX/RX frequency and
signaling type are correct
Move towards other members
Increase the volume
Clean the surface of the speaker
Turnoff the radio, and then remove and
reattach the antenna

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