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Rheem 60 Gallon - User Manual

Rheem 60 Gallon
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AP16801 (04/13)
FOR YOUR SAFETY!
Do not store or use gasoline or other
flammable vapors or liquids or other
combustible materials in the vicinity of this or
any other appliance. To do so may result in an
explosion or fire.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do not
use any phone in your building.
Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call
the fire department.
Do not return to your home until authorized
by the gas supplier or fire department.
Improper installation, adjustment, alteration,
service or maintenance can cause property
damage, personal injury, or death. Refer to
this manual. Installation and service must be
performed by a qualified installer, service
agency or the gas supplier.
WARNING: If the information in these instructions is not followed exactly,
a fire or explosion may result causing property damage, personal injury or death.
The purpose of this manual is twofold: one, to provide the installer with the basic directions
and recommendations for the proper installation and adjustment of the water heater; and two,
for the owner–operator, to explain the features, operation, safety precautions, maintenance and
troubleshooting of the water heater. This manual also includes a parts list.
It is imperative that all persons who are expected to install, operate or adjust this water heater
read the instructions carefully so they may understand how to perform these operations. If you
do not understand these instructions or any terms within it, seek professional advice.
Any questions regarding the operation, maintenance, service or warranty of this water heater
should be directed to the seller from whom it was purchased. If additional information is
required, refer to the section on “If you need service.”
Do not destroy this manual. Please read carefully and keep in a safe place for future
reference.
Recognize this symbol as an indication of Important Safety Information!
California Proposition 65 Warning: This product contains chemicals known to the
State of California to cause cancer, birth defects or other reproductive harm.
Residential 30, 38, 40, 50 and 60 Gallon with Electronic Control
Use & Care Manual
With Installation Instructions for the Installer
Printed in USA
Water Heaters
Residential Gas - FVIR Certified
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WARNING: This water heater is not suitable
for use in manufactured (mobile) homes!
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Questions and Answers

  • A
    Aaron ThompsonJul 26, 2025
    Why is my Rheem 60 Gallon Water Heater not producing enough hot water?
    • M
      Michael AlvaradoJul 26, 2025
      If you're not getting enough hot water from your Rheem Water Heater, it could be due to several reasons. Your water usage might have exceeded the heater's capacity; in that case, wait for it to recover. There may be low gas pressure, so check the gas supply. Also, the pilot burner could be out – check it and relight if necessary, referring to the manual's lighting instructions. The thermostat might be set too low, so check the 'Water Temperature Setting' section. Ensure all hot water faucets are closed to prevent leaks. If the Combustion Shutoff System has tripped, contact a qualified service technician.
  • R
    Russell PenaJul 30, 2025
    What to do if Rheem 60 Gallon pilot burner does not stay lit?
    • M
      Melissa MoralesJul 31, 2025
      If the pilot burner on your Rheem Water Heater won't stay lit after releasing the red button, it could be due to a few reasons. A loose thermocouple connection at the gas control (thermostat) might be the problem, requiring a qualified service technician to tighten it. The thermocouple itself might be defective and need replacement by a technician. A defective safety magnet or a tripped Combustion Shutoff Device could also be the cause, both requiring inspection or replacement by a qualified technician. Additionally, the Gas Controls (Thermostat’s) single use gas shut-off device may have opened, also necessitating replacement by a qualified service technician.
  • T
    tmcneilAug 4, 2025
    Why is the water from my Rheem 60 Gallon too hot?
    • J
      John GarrettAug 4, 2025
      If the water from your Rheem Water Heater is too hot, the gas control (thermostat) may be set too high. Refer to the 'Water Temperature Setting' section of the manual. Alternatively, the gas control (thermostat) could be defective and require replacement by a qualified service technician.
  • A
    adam04Aug 8, 2025
    How to fix yellow flame or soot on Rheem 60 Gallon?
    • J
      Jodi WallaceAug 8, 2025
      If you see a yellow flame or soot with your Rheem Water Heater, it could be due to scale on top of the burner, which requires a qualified service technician to remove. The flue or combustion air inlet openings might be restricted, so remove any obstructions or debris from these openings on the water heater jacket. Another cause could be insufficient combustion or ventilation air supplied to the water heater location. Proper operation requires adequate air; refer to the 'Installing The Water Heater' section of this manual for combustion and ventilation air information.
  • A
    amy58Aug 12, 2025
    Why does my Rheem 60 Gallon make a rumbling noise?
    • D
      Dr. Rachel SolisAug 12, 2025
      If you're hearing a rumbling noise from your Rheem Water Heater, it's likely due to scale and sediment buildup in the tank. The solution is to clean the tank.
  • H
    hartalyssaAug 16, 2025
    Why is there condensation on my Rheem 60 Gallon Water Heater?
    • B
      brendan25Aug 17, 2025
      If you're experiencing condensation on your Rheem Water Heater, it's often normal when a new heater is first filled; this should disappear as the water warms up. If it persists, check the piping and fittings for leaks. Condensation can also occur due to moisture from combustion condensing on the tank surface, which is normal and temporary, but excessive condensation can cause pilot burner outage. Finally, an undersized water heater can cause condensation, so ensure you're using a size that meets your needs.
  • J
    Jessica CollinsAug 21, 2025
    What to do if Rheem Water Heater relief valve is producing popping noise?
    • A
      Amanda WattsAug 21, 2025
      If the relief valve on your Rheem Water Heater is producing popping noises or draining, it indicates pressure buildup caused by thermal expansion in a closed system. This is an unacceptable condition that must be corrected. Contact the water supplier or a plumbing contractor for guidance on how to resolve this issue. Do not plug the relief valve outlet.

Summary

Safety Information

Safety Precautions

General safety guidelines and precautions for operating the water heater.

LP Gas Models

Specific safety considerations for models using Liquefied Petroleum gas.

Installation Instructions

Location

Guidance on selecting an appropriate and safe location for water heater installation.

Water Supply Connections

Instructions for connecting the water heater to the water supply lines.

Operating Instructions

Troubleshooting Tips

Before You Call

Common problems and initial steps to take before calling for professional help.

For Service

Guidance on identifying issues and when professional service is required.

Customer Service

Rheem 60 Gallon Specifications

General IconGeneral
BrandRheem
Model60 Gallon
CategoryWater Heater
LanguageEnglish

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