Ricoh Aficio GX5050N

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111

Troubleshooting

See p.125 "Duplex Unit Not Detected".

If this does not eliminate the problem, contact your service representative.

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Table of Contents1
Using a Printer Server9
About this Product12
- Introduction12
- Trademarks12
- Disclaimer13
- Manuals for this Printer13
Read this First12
How to Read this Manual14
- Screen Navigation14
- Useful Functions15
- Symbols16
- Removing the User Guide17
Guide to Components18
- Printer Body18
- Printer Rear19
- Control Panel20
- Option21
  - Multi Bypass Tray Type BY100022
  - Detaching and Reattaching the Multi Bypass Tray (Optional)22
Paper24
Recommended Functions24
Paper25
Compatible Paper Types26
Loadable Paper Sizes and Quantities27
Paper Handling Precautions30
- Loading Precautions30
- Paper Storage Precautions31
- Paper Type Precautions31
- Non-Compatible Paper32
- Printable Area33
Loading Paper34
- Loading Paper into Tray 134
  - Loading Paper Larger than A4/Letter (Tray1)36
- Loading Paper into Tray 2 (Optional)39
  - Loading Paper Larger than A4/Letter (Tray2)41
- Loading Paper into Bypass Tray (Optional)43
Replacing Consumables44
Replacing a Print Cartridge45
- Checking the Remaining Ink45
- Replacing a Print Cartridge47
- Handling Print Cartridges49
Making Printer Settings51
Making Printer Settings Using the Control Panel52
- Paper Input Menu54
  - Changing the Paper Input Menu54
- List/Test Print Menu55
  - Printing a Configuration Page55
  - Interpreting the Configuration Page56
- Maintenance Menu57
- System Menu68
  - Changing the System Menu71
- Host Interface Menu72
  - Changing the Host Interface Menu74
- PCL Menu74
  - Changing the PCL Menu76
- Language Menu77
  - Changing the Language Menu77
Maintaining the Printer Using Utilities78
- Nozzle Check78
- Head-Cleaning79
- Head-Flushing80
- Adjust Print-Head Positions80
- Registration82
- Adjust Paper Feed83
- Restore Defaults/Other Settings85
  - Restoring the Settings to Their Defaults85
  - Specifying an I/O Timeout85
Troubleshooting87
Printing will Not Start89
- Power Cannot be Turned on89
- Paper will Not Feed Even When the Power Is on89
- An Error Occurs89
  - Points to Remember When Printer Sharing under Windows 98/Me90
Paper Is Not Fed or Delivered Normally91
Paper Jam92
- Removing Paper Jammed in the Paper Tray (Tray 1)92
- Removing Paper Jammed in the Optional Tray (Tray 2 (Optional))93
- Removing Paper Jammed in the Bypass Tray (Optional)95
- Removing Paper Jammed under the Top Cover98
- Removing Paper Jammed Around the Guide Board99
- Removing Paper Jammed in the Duplex Unit101
- Removing Paper Jammed in the Output Tray102
Print Results Are Not Satisfactory103
- Checking the Condition of the Printer103
  - Printing Is Uneven, too Heavy, or too Light103
  - Dirty or Blotted Prints104
- Checking the Printer Driver Setting104
Error & Status Messages on the Control Panel108
Status Monitor Errors112
- Status Monitor Does Not Open112
- No Response from Printer112
- No Paper/Tray Not Detected (Tray 1)112
  - Printing by Form Feed113
  - Canceling the Print Job114
- No Paper/Tray Not Detected (Tray 2)114
  - Printing by Form Feed115
  - Canceling the Print Job116
- No Paper/Tray Not Detected (Bypass Tray)116
  - Press the [#Enter] Key117
- Paper Size Mismatch/Paper Type Mismatch (Tray 1)117
  - Printing by Form Feed117
  - Canceling the Print Job118
- Paper Size Mismatch/Paper Type Mismatch (Tray 2)119
  - Printing by Form Feed119
  - Canceling the Print Job120
- Paper Size Mismatch/Paper Type Mismatch (Bypass Tray)121
  - Printing by Form Feed121
  - Canceling the Print Job122
- Paper Size Mismatch/Paper Type Mismatch (Autotray Select)122
  - Printing by Form Feed123
  - Canceling the Print Job124
- Cover Open124
- Duplex Unit Not Detected125
- Cover Open / Print Cartridge(S) Not Detected126
- Cartridge End128
- Cartridge/Print-Head Tank Empty129
- When the Ink Collector Unit Is Almost Full/Full130
- Ink Collector Unit Not Detected130
- Out of Printable Temperature Range131
- Printer Error131
- Network Interface Board Error131
Adjusting the Printer133
Inquiries and Consumables134
Where to Inquire135
Recommended Consumables136
Option and Consumables137
Cleaning139
Moving140
- Moving a Short Distance140
- Moving a Long Distance140
Disposing142
When Not Using for a Long Period of Time143
Preparing for Printing144
Confirming the Connection Method145
- Local Connection145
- Network Connection145
  - Using this Printer as the Windows Printing Port145
  - Using as a Network Printer146
Installing the Printer Driver (USB)147
Sharing the Printer149
- Setting up a Server149
- Setting up a Client Computer149
Using the Smartdevicemonitor for Client Port151
- Installing Smartdevicemonitor for Client151
- Installing the PCL or RPCS Raster Printer Driver (TCP/IP)151
- Installing the PCL or RPCS Raster Printer Driver (IPP)152
- Changing the Port Settings for Smartdevicemonitor for Client154
Using the Standard TCP/IP Port156
- Installing the PCL or RPCS Raster Printer Driver156
Using the LPR Port158
- Installing the PCL or RPCS Raster Printer Driver158
Using as the Windows Network Printer160
- Installing the PCL or RPCS Raster Printer Driver160
Using as the Netware Print Server/Remote Printer162
- Form Feed163
- Banner Page163
- Printing after Resetting the Printer163
If a Message Appears During Installation164
Making Option Settings for the Printer165
- Conditions for Bidirectional Communication165
- If Bidirectional Communication Is Disabled165
Printer Driver165
Two Types of Printer Properties Dialog Box168
Opening the Printer Properties Dialog Box169
- Opening from the Start Menu169
- Opening from an Application170
- Printing170
Printing on Various Paper Types173
- Printing on Plain Paper173
- Printing on Inkjet Plain Paper173
- Printing on Inkjet Transparency174
- Printing on Glossy Paper176
- Printing on Envelopes179
- Printing on Thick Paper181
Canceling Printing183
- Canceling Printing from the Status Monitor183
- Canceling Printing Using the [Job Reset] Key of the Printer183
- Canceling Printing from the Taskbar184
Adjusting Print Quality185
- Printing Using Preset Print Quality Settings185
- Printing in Black and White185
- Saving Colour Ink When Printing186
- Printing with Print Quality Settings You Want186
- Emphasizing Bold Type According to the Font Size195
- Changing the Method of Extracting Truetype Fonts195
- Printing Images Vividly196
Various Print Functions197
- Printing Multiple Document Sets197
- Collating197
- Printing Web Pages198
- Reducing and Enlarging to Fit the Paper Size (Fit to Paper Size)199
- Reducing and Enlarging by a Specified Ratio (Scale, Directional Magnification)199
- Reducing to A4/Letter Automatically200
- Rotating the Image by 180 Degrees201
- Printing on Registered Custom Size Paper201
- Printing on Unregistered Custom Size Paper202
- Printing on both Sides of Paper203
- Printing Multiple Document Pages Per Sheet (Layout)204
- Splitting the Document Image Across Multiple Sheets (Poster)204
- Printing from the Last Page205
- Creating a Binding Margin205
- Printing Documents with a Header and Footer206
- Printing with a Layout Suitable for Making Booklets207
- Printing Images or Text Superimposed on Prints207
  - Creating a New Watermark208
- Printing Documents with an Overlay Image Superimposed (Overlay)208
  - Creating a New Overlay Image File209
  - Deleting an Overlay Image File210
  - Creating a New Overlay Set210
- Unauthorized Copy Control211
  - Using [Data Security for Copying]211
  - Specifying Data Security for Copying212
  - Using [Mask Type:]213
  - Specifying [Mask Type:]213
  - Important Notice214
- Displaying the Preview before Printing214
Custom Settings215
- Printing215
- Registering215
- Changing the Name216
- Deleting216
- Changing the Custom Settings Display Order217
- Saving a Registered Custom Setting in a File217
- Registering a Custom Setting Using a Custom Setting File218
- Updating Custom Settings According to the Current Printer Configuration218
Supporting Multi-Languages220
Monitoring and Configuring the Printer221
Using the Status Monitor222
- Receiving Notification of Print Job Status Via the Status Monitor222
Using Smartdevicemonitor for Client223
- Monitoring Printers224
- Using Notification Via Smartdevicemonitor for Client224
  - Specifying the Print Server224
  - Specifying the Client Computer Settings225
- Specifying the Settings for Monitoring the Printer225
- Displaying the Printer Status226
- When Using IPP with Smartdevicemonitor for Client227
Using Web Browser228
- Displaying Top Page228
- Menu229
- Checking the Printer Status230
- Changing the Printer Settings230
- Notifying the Printer Status by E-Mail230
- About the Web Browser Help234
Remote Maintenance Via Telnet (Mshell)235
- Procedure235
- Telnet Setting Items235
  - Display Status Information238
Snmp240
Preparing Printer Server242
- Printing Notification Via Smartdevicemonitor for Client242
  - Setting the Print Server242
  - Setting a Client243
Using Netware244
- Using Print Sever (Netware 5.1, Netware 6.5)244
- Using Print Sever (Netware 5.1, Netware 6.5 Pure IP Environment)245
- Using as a Remote Printer (Netware 5.1, Netware 6.5)247
Additional Information251
Checking the Current Printer Driver Version251
Software on the CD-ROM252
- Files252
- RPCS Raster Printer Drivers252
- PCL Printer Drivers253
- Smartdevicemonitor for Client254
- Manuals (HTML Files)254
Cautions to Take When Using in a Network255
- Connecting a Dial-Up Router to a Network255
  - Configuring the Router255
- Using DHCP255
Configuring SSL Encryption257
- SSL (Secure Sockets Layer) Encryption257
- User Settings for SSL (Secure Sockets Layer)257
- Installing the Certificate Using Smartdevicemonitor for Client258
Specifications259
- Printer Body259
- Option (Paper Feed Unit)261
- Option (Bypass Tray)261
Electromagnetic Interference263
Information about Installed Applications264
- Expat264
- Jpeg Library264
- Netbsd264
  - Authors Name List265
- Samba(Ver 2.2.2-1.1)266
- Rsa Bsafe266
- Openssl266
- Openssl License267

Ricoh Aficio GX5050N - Page 111

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