Troubleshooting
87J0116601_1.01 Copyright © 2005, 2006 All rights reserved.
Troubleshooting
Printing Will Not Start ................................................................................................................................................................... 89
Power Cannot Be Turned On ................................................................................................................................................. 89
Paper Will Not Feed Even When the Power Is On.......................................................................................................... 89
An Error Occurs ......................................................................................................................................................................... 89
Points to Remember when Printer Sharing under Windows 98/Me ................................................................. 90
Paper Is Not Fed or Delivered Normally..................................................................................................................................91
Paper Jam......................................................................................................................................................................................... 92
Removing Paper Jammed in the Paper Tray (Tray 1)....................................................................................................... 92
Removing Paper Jammed in the Optional Tray (Tray 2 (Optional))............................................................................ 93
Removing Paper Jammed in the Bypass Tray (optional)................................................................................................. 95
Removing Paper Jammed under the Top Cover ................................................................................................................ 98
Removing Paper Jammed around the Guide Board ........................................................................................................ 99
Removing Paper Jammed in the Duplex Unit ....................................................................................................................101
Removing Paper Jammed in the Output Tray................................................................................................................... 102
Print Results Are Not Satisfactory............................................................................................................................................. 103
Checking the Condition of the Printer ................................................................................................................................103
Printing Is Uneven, Too Heavy, or Too Light ........................................................................................................... 103
Dirty or Blotted Prints .................................................................................................................................................... 104
Checking the Printer Driver Setting..................................................................................................................................... 104
Changing the Printer Driver Setting........................................................................................................................... 104
Colours Do Not Match the Displayed Image........................................................................................................ 106
Positions Do Not Match the Displayed Image....................................................................................................... 107
Error & Status Messages on the Control Panel .................................................................................................................... 108
Status Monitor Errors....................................................................................................................................................................112
Status Monitor Does Not Open ...........................................................................................................................................112
No Response from Printer....................................................................................................................................................... 112
No Paper/Tray Not Detected (Tray 1)............................................................................................................................... 112
Printing by Form Feed....................................................................................................................................................113
Canceling the Print Job..................................................................................................................................................114
No Paper/Tray Not Detected (Tray 2)............................................................................................................................... 11 4
Printing by Form Feed....................................................................................................................................................115
Canceling the Print Job..................................................................................................................................................116
No Paper/Tray Not Detected (Bypass Tray) ....................................................................................................................116
Press the [#Enter] key..................................................................................................................................................... 117
Paper Size Mismatch/Paper Type Mismatch (Tray 1) ................................................................................................... 117
Printing by Form Feed.................................................................................................................................................... 117
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