Ricoh D2200 - Field Service Manual

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RICOH Interactive

Whiteboard D2200

Machine Code: Y304

Field Service Manual

Main Page

Important Safety Notices3
- Lead-Free Solder3
- Prevention of Physical Injury3
- Observance of Electrical Safety Standards3
- Safety and Ecological Notes for Disposal4
- Suspending from the Stand4
- Moving4
Symbols, Abbreviations and Trademarks5
- Symbols, Abbreviations5
- Trademarks6
- Table of Contents8
1 Product Information13
Product Overview13
- Main Unit13
  - Control Panel14
  - Back15
- Input/ Output Terminals16
Machine Codes and Peripherals Configuration17
- Product List17
  - Main Unit17
Specifications18
2 Installation19
Installation Requirements19
- Operating Environment19
- Installation Space Requirements19
  - When Installing the Machine by Mounting the Main Unit on a Wall19
- Wall Mounting Precautions20
Accessory Check22
- Accessories for the Main Unit22
3 Replacement and Adjustment23
Notes on the Power Button23
- Characteristics of the Power Button23
Before Replacing Parts24
Special Tools25
Parts Replacement26
- Stand Cover26
- Stand26
- Rear Cover27
- Switch Board29
- Main Board Cover29
- Fan31
- Main Board33
- Memory33
- Ssd34
- Wireless LAN Board35
- Speakers35
- Camera36
- LCD Controller Board37
- Microphone38
- Power Board38
- Capture Board39
- Side IO Board39
- Display and LCD Module40
4 System Maintenance41
System Update41
- System Update Procedure41
Export/Import of Application Settings42
- Items Subject to Export/Import42
- File Type45
- Export Procedure45
- Import Procedure47
Service Mode50
- Outline50
- How to Enter the Service Mode51
- Device Manager53
- Display Color Patterns53
- Display Touch Keyboard54
- Simple CAN Bus55
- Initialize Administrator Password55
- Windows Activation56
  - License Activation Via the Internet56
  - License Activation by Phone57
5 Troubleshooting61
Error Messages61
- Error Messages During the System Startup61
- Error Messages Related to Drawing Strokes62
- Error Messages Related to Sharing the Screen63
- Error Messages When Saving a PDF File64
- Error Messages Related to Configuration68
- Error Messages Related to Web Pages71
- Error Messages When Using the Device as a Monitor72
- Error Messages Related to File Reading74
- Error Messages Related to Remote Whiteboard Sharing78
- Error Messages for RICOH Interactive Whiteboard Client81
- Error Messages Related to Network85
- Error Messages Related to RICOH E-Sharing Box88
- Error Messages Related to Remote Desktop Software89
- Other Error Messages91
Troubleshooting99
- Defects in the Display99
- Defects in the Capture Board100
- Unable to Start up100
Errors at Start-Up102
IWB Network Environment Check Tool103
- Outline103
- Diagnostic Content103
- How to Use the Tool104
- Appendices:specifications115
- Specifications115
- General Specifications115
- Power Consumption According to Mode117
- Start and Return Time117
- Supported Video Input Signals118

Ricoh D2200 - Field Service Manual

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