6.2.2. Printer
1. Non-feed
Possible Cause:
• A non-recommended type of paper is being used.
• The platen roller and/or the thermal head is/are not properly set.
• The Rx motor is defective.
• The cutter jam is defective.
Action:
1. Check that a correct type of paper is being used.
2. Check that the platen roller is properly installed. Clean or replace if neces-
sary.
3. Check the thermal head spring and its mechanism. Re-install or replace if
necessary.
4. Check that the cutter jam sensor is correctly working.
5. If the problem still remains, do the following.
• Check the connections between the FCU (CN5) and the Rx motor.
• Check the connections between the FCU (CN10) and the cutter jam sen-
sor.
• Replace the Rx motor.
August 7th, 1995 TROUBLESHOOTING
MECHANICAL PROBLEMS
6-15
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