Code Meaning Suggested Cause/Action
0-07 No post-message
response from the other
end after a page was sent
Check the line connection.
Check the FCU - NCU connectors.
Replace the NCU or FCU.
The other end may have jammed or run out of paper.
The other end user may have disconnected the call.
Check for a bad line.
The other end may be defective; try sending to
another machine.
0-08 The other end sent RTN
or PIN after receiving a
page, because there
were too many errors
Check the line connection.
Check the FCU - NCU connectors.
Replace the NCU or FCU.
The other end may have jammed, or run out of paper
or memory space.
Try adjusting the tx level and/or cable equalizer
settings.
The other end may have a defective
modem/NCU/FCU; try sending to another machine.
Check for line problems and noise.
Cross reference
Tx level - NCU Parameter 01 (PSTN),
RAM BRO; 807FB7, BR1; 0067B7 (PABX)
Cable equalizer - G3 Switch 07 (PSTN), G3 Switch
08 (PABX)
Dedicated Tx parameters - Section 4-4
0-14 Non-standard post
message response code
received
Check the FCU - NCU connectors.
Incompatible or defective remote terminal; try sending
to another machine.
Noisy line: resend.
Try adjusting the tx level and/or cable equalizer
settings.
Replace the NCU or FCU.
Cross reference
See error code 0-08.
0-17 Communication was
interrupted by pressing
the Stop key.
If the Stop key was not pressed and this error keeps
occurring, replace the operation panel or OPU.
0-20 Facsimile data not
received within
6 s of retraining
Check the line connection.
Check the FCU - NCU connectors.
Replace the NCU or FCU.
Check for line problems.
Try calling another fax machine.
Try adjusting the reconstruction time for the first line
and/or rx cable equalizer setting.
Cross reference
Reconstruction time - G3 Switch 0A, bit 6
Rx cable equalizer - G3 Switch 07 (PSTN), G3
Switch 08 (PABX)
August 7th, 1995 TROUBLESHOOTING
ERROR CODES
6-19
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