Possible issue: 1. lower battery.
2. accidently press F5 and turn o the touchpad function.
3. Defective item.
Solution:
1. Please charge the keyboard and have a try.
2. please press F5 to turn on the touchpad function.
3. Contact support@riitek.com for a replacement.
Problem: 1. press “a” but appear “aaaaaa…”
2. signal distance is only 1-2 m or less.
Possible issue: Signal interference. These are often happened when.
Using on smart TV or other large monitor device.
Solution:
Use the extension cable we shipped to you. Plug the cable on your smart
TV and plug the USB receiver on the cable.
Problem: 1. mouse click is pressed in all the time.
2. mouse move without any press.
3. keyboard works or moves slowly.
Possible issue: Low battery.
Solution: Please try to charge the keyboard.
Problem: Only touchpad can work.
XI
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