8 . W A R R A N T Y
These warranty conditions apply to Austria,
Germany and Switzerland.
For the purpose of timely damage limitation, the
warranty claim on the part of the claimant is to be
enforced at the RIKA dealer in writing using the
invoice and stating the purchase date, model name,
serial number and reason for complaint.
WARRANTY
5 years on the welded stove body. The warranty
only covers defects in materials and workmanship
as well as delivery of spare parts free of charge.
Labour and travel times are not included in the
manufacturer’s warranty.
Only use spare parts recommended or supplied by
the manufacturer. Loss of warranty on non-
observance!
The precondition for the warranty is that the stove
has been installed and commissioned properly
according to the Instructions for Use valid at the
time of purchase. Connection must be performed by
a specialist for such stoves.
The warranty excludes WEARING PARTS such as
glass, coating, surface coatings (e.g. handles,
panels), seals, fire trough, grates, draught plates,
deflector plates, combustion chamber liners (e.g.
fireclay), ceramics, natural stone, ignition elements,
sensors, combustion chamber sensors and
temperature controller. Damage arising from non-
observance of the manufacturer’s instructions for
operation of the unit is also excluded (e.g.
overheating, use of non-approved fuels, incorrect
intervention in the stove, electrical excess voltage, a
chimney draught set incorrectly for the stove, non-
performance or deficient maintenance and cleaning,
incorrect operation by the user or third parties, etc.)
or caused by such.
Any costs incurred by the manufacturer due to
unjustified warranty claims are to be charged to the
claimant.
THE WARRANTY DOES NOT AFFECT THE
STATUTORY WARRANTY PROVISIONS.
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