17
Troubleshooting
1. Remove or loosen any pin, nut, bolt or white bushing one
at a time.
2. Lubricate it by applying the grease with a cotton swab.
Using a lithium or spray lubricant is recommended.
(Lubrication can be obtained by contacting our Customer
Care Center).
3. When placing the lubricated pin, nut, bolt, or white
bushing back onto the adjustable bed, make sure there is a
looser tightening on the nut.
4. Additional solution: After completing these steps, spray
the pins, nuts, bolts, and white bushings with a lubricant.
The adjustable bed is squeaking.
Symptom Solutions
Check your sync cable connection. For more information, see
"Synchronizing two beds for tandem operation."
Split or tandem system is out of sync. Only one of the
two adjustable bed raises or both beds raise but one side is
higher than the other.
Hard surface flooring may cause added vibration. To correct,
place carpet pieces or rubber furniture cups under each leg or
caster of the bed.
Elevate the head or foot section a short distance
(using the remote control) to realign the lift/lower mechanisms
with the bed support platform.
Check that the bed is not in direct contact with a
wall, nightstand, or other object that may cause vibration or
noise.
If the adjustable bed is installed on top of a bed, check that the
massage motors are not causing the bed (or bed components)
to vibrate or rattle.
Check that the headboard attachment hardware is tightened
firmly (if used).
Massage motors seem excessively loud during operation.
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
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