15
Troubleshooting
Make sure the remote control is paired with the adjustable
bed.
Check that the power cord is plugged into a working
electrical outlet. Unplug the power cord from the outlet.
After 30 seconds, plug it back in. Press any button on the
remote control and check if the bed responds.
Check if the control box is working properly. Make sure
the control box is properly connected to the power supply
unit by checking if the LED light turns on when the power
cord is plugged in.
Check the batteries in the remote control. Replace with
new batteries, if necessary.
Make sure batteries are properly installed. Follow the
markings on the battery compartment.
Remove batteries. Leave them out for 30 seconds before
putting them back into the remote control.
Scratch the terminals inside the remote's battery
compartment with a coin or key.
Check that the surge protection device or electrical outlet
is not defective. Test the outlet by plugging in another
working appliance.
The adjustable bed does not respond when the remote is
used. The remote does not work.
No features or functions of the adjustable bed activates.
Symptom Solutions
Check if the remote buttons light up when pressed. If not,
replace the batteries.
Remove batteries. Leave them out for 30 seconds before
putting them back into the remote control.
Scratch the terminals inside the remote's battery
compartment with a coin or key.
Make sure batteries are properly installed. Follow the
markings on the battery compartment.
Remote control does not work or light up.
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
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