FAQs
30
Cleaning does not resume aer recharging
Please make sure that the main unit is not in Do Not Disturb mode, as
cleaning cannot resume in this mode.
Cleaning resumption is not available in the case of manual recharge or
puing the main unit onto the charging dock.
Unable to return to the dock charger aer spot cleaning
or position change
The main unit will re-generate a map aer spot cleaning or a significant
position change. If the charging dock is far away, the main unit may not
be able to automatically return for recharge. Please put it onto the charging
dock manually.
Scheduled cleaning is not working
The baery level is low.
Scheduled cleaning can start only if the baery level is above 20%.
Is the baery being drained if the main unit sits on the
charging dock?
The baery usage is extremely low when the main unit sits on the charging
dock, which helps maintain optimal baery performance.
Do I need to charge the baery for at least 16 hours for
the first three uses?
The lithium baery has no memory effect, so it's okay to just fully charge it.
No or lile water during mopping
Please check whether there is water in the water tank, adjust to water
volume switch to high, rinse the mopping cloth, replace the filter, or follow
the instructions in the user manual to correctly install the mopping cloth.
Too much water during mopping
Please make sure that the water tank cover and the filter are properly installed
in place, and adjust the water volume switch to low.