Roborock S8 MaxV Ultra User Manual

17
Issue Solution
Unable to power
on
Ŏ
Battery low. Put the robot on the dock and charge it
before use.
Ŏ
Battery temperature too low or too high. Only use the
robot within the range of 4-40°C (39-104°F).
Unable to charge
Ŏ
Dock not connected to power. Check whether both
ends of the power cord are properly connected.
Ŏ
Poor contact. Clean the charging contacts of the dock
and the robot.
Ŏ
Confirm that the dock indicator light is on.
Slow charging
Ŏ
When used at high or low temperatures, the robot
will automatically reduce its charging speed to extend
battery life.
Ŏ
Charging contacts dirty. Wipe them with a dry cloth.
Unable to return
to dock
Ŏ
Too many obstacles near the dock. Move it to an open
area.
Ŏ
Robot too far from the dock. Place it closer and retry.
Noise during
cleaning
Ŏ
The main brushes, flexible side brush, or main wheels
may be jammed. Turn off the robot and clean them.
Ŏ
The omnidirectional wheel may be jammed. Use a
screwdriver to remove it for cleaning.
Unable to
connect to WiFi
Ŏ
WiFi disabled. Reset the WiFi and try again.
Ŏ
Poor WiFi signal. Move the robot to an area with good
WiFi reception.
Ŏ
Abnormal WiFi connection. Reset the WiFi, download
the latest app version and retry.
Ŏ
Unable to connect to WiFi abruptly. There may be an
error with your router settings. Contact Roborock
Customer Service for help with troubleshooting.
Common Issues
Issue Solution
Is power always
being drawn
when the robot
is on the dock?
Ŏ
The robot will draw power while it is docked to
maintain battery performance, but the power
consumption is extremely low.
Does the robot
need to be
charged for at
least 16 hours
for the first three
uses?
Ŏ
No. Lithium-ion batteries have no memory effect. The
robot can be used once fully charged.
The robot does
not resume
cleaning after
recharging
Ŏ
Make sure that the robot is not in DND mode. DND
mode will prevent auto top-up.
Ŏ
If the robot is placed manually on the dock or sent to
dock by pressing buttons, it will not be able to resume
cleaning.
Scheduled
cleaning is not
working
Ŏ
Keep the robot charged. Scheduled cleaning can only
begin when the battery level is above 15%.
The flexible side
brush is unable
to extend
Ŏ
Check whether the FlexiArm Extend Cleaning feature
is enabled in the app.
Ŏ
The flexible side brush does not extend for every
corner or every time when the robot cleans along the
wall.
Ŏ
Check whether the flexible side brush is jammed.
The edgewise
mopping module
is unable to
rotate
Ŏ
Check whether the edgewise mopping module is
jammed.

Roborock S8 MaxV Ultra Specifications

General

Package type	Box
Package depth	479 mm
Package width	494 mm
Package height	428 mm
Package weight	17400 g
Product color	White
Remotely operated	Yes
Dust container type	Combi
Brush type	Roller brush & Side brush
Noise level	67 dB
Frequency band	2.4 GHz
Navigation type	LiDAR
Integrated sensors	Camera
Water tank capacity	0.1 L
Dust capacity (base)	2.5 L
Dust capacity (total)	2.77 L
HEPA filtration system	-
Floor surfaces supported	Carpet, Hard floor
Threshold climbing (max)	20 mm
Dust capacity (vacuum cleaner)	0.27 L
Battery life	300 m²
Charging time	4 h
Battery capacity	5200 mAh
Power consumption (typical)	60 W
Suction power	10000 Pa

Weight and Dimensions

Depth	353 mm
Width	350 mm
Height	103 mm
Base station dimensions (W x D x H)	409 x 419 x 300 mm