Page 1 of 17        Tech Note for  PSA 2012-01-001         PF7000_GEN-95 
Medium Voltage Support – Technical Services Update 
Product Update Number: 
PF7000_GEN-95 
 
Title: 
Product Service Advisory PSA 2012-01-001 Tech Note 
(Supersedes PSA 2011-05-001 and PSA 2010-02-001 Tech Notes) 
•  Classic Control Users 
 
Issued By:  Date:
Products Affected
Carlos Siri  March 2, 2012
Active Front End (AFE) Rectifier 
PowerFlex 7000 VFD 
(7000A, 7000B, 7000L) 
• Classic Control
Reviewed By:  Date:
Manish Pande  March 5, 2012 
Fred Jason   
 
 
Only personnel who have been trained and understand the PowerFlex 7000 MV Variable 
Frequency Drive (VFD) and the Bulletin 1500 product line can work on this equipment. 
Appropriate PPE and applicable safety procedures must be followed at all times. 
 
Please refer to the attached sheets. 
Please submit any questions you have about this document to: 
Rockwell Automation Canada Inc. 
135 Dundas Street 
Cambridge, Ont. 
N1R 5X1 
Attn: Medium Voltage Support 
Phone:  1.519.740.4790 (Option 1 for MV Technical Support) 
Fax:   1.519.740.4756 
Email:   mvsupport_technical@ra.rockwell.com 
 
 
NOTE: The original Customer Letter and subsequent updates mailed/posted refer to Firmware Versions 
5.006 through 6.001. In firmware version 6.002 or higher, the Line Filter Capacitor protection method is 
upgraded to provide better detection and annunciation, more robust lockout and password reset 
functionality, as well as higher immunity to nuisance trips. Please download and install Firmware Version 
6.002 or higher per Product Safety Advisory (PSA) 2012-01-001 located on 
http://www.rockwellautomation.com/knowledgebase, as ID number 221486.