Rollplay W487AC-R - User Manual

Questions and Answers

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Jeanne RochaAug 1, 2025
Why does my Rollplay Toy vehicle not run?
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  Elizabeth PughAug 2, 2025
  If your Rollplay Toy vehicle isn't running, several factors could be at play. First, the battery might be low, so try recharging it. Another potential issue is a tripped thermal fuse, which you can reset. Also, check the snap pins and tighten them if they're loose. Ensure all battery connectors are securely attached. If the wires are loose, the battery is dead, the electrical system is damaged or the motor is damaged, contact Customer Service for repairs or a replacement battery.
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Thomas WatersAug 7, 2025
Why does my Rollplay Toy vehicle only run for a short time?
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  matthew78Aug 7, 2025
  If your Rollplay Toy vehicle runs for only a short time, it could be due to several reasons related to the battery. It might be undercharged, so ensure a secure connection when recharging and allow it to charge for at least 8-12 hours. Alternatively, the battery might be overcharged; never charge it for more than 30 hours. Finally, if the battery is old, consider replacing it.
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hubbardedwinAug 14, 2025
Why is my Rollplay W487AC-R vehicle running slowly?
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  Craig BarkerAug 14, 2025
  If your Rollplay Toy vehicle is running slowly, a few things could be the cause. The battery might not be fully charged, so make sure you have a secure connection when recharging it. Also, if the battery is old, contact Customer Service to order a replacement. Too much weight on the vehicle can also slow it down, so reduce the load to 35 kg / 77 lbs. Lastly, harsh conditions can affect performance, so operate the vehicle on level ground and safe surfaces.
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linda13Aug 20, 2025
What to do if my Rollplay Toy vehicle needs a push to start?
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  vgrahamAug 20, 2025
  If your Rollplay Toy vehicle needs a push to start, there are a few potential causes. Check for loose wires or connectors and ensure the battery connectors are securely attached. If wires are loose, contact Customer Service. It could also be a “dead spot” on the motor, meaning electricity isn't reaching the terminal, in which case you should contact Customer Service. Additionally, avoid attempting to shift while the vehicle is moving; always stop the vehicle before shifting.
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Cody GrantAug 26, 2025
How to fix Rollplay Toy when battery will not recharge?
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  Catherine RobinsonAug 26, 2025
  If the battery of your Rollplay Toy will not recharge, make sure the charger is correctly plugged into a functional wall outlet. If the charger is properly connected but still not working, or if you notice a loose connector or adapter, contact Customer Service and check that the connectors are securely plugged in to each other.