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8.2. ORDERING PARTS
8.2.1 General – It is Roto-Jet Pump’s policy to continually improve its products.
Therefore, specifications are subject to change without notice. Parts
should be ordered as far in advance of their use as possible since
circumstances beyond our control may reduce existing stock.
8.2.2 Placing Orders – The satisfactory ordering and receiving of parts is
dependent upon specific and correct information supplied by the
purchaser. A specification sheet for each unit manufactured is on file at
the factory, and in case some special part is needed, it can be provided if
the correct model and serial number is given. Many unnecessary errors
and delays may be eliminated by observing the following instructions.
Your parts order should state:
1. Model and serial number of pump.
2. Part number, description, and quantity required.
3. Your company name, address and zip code clearly.
4. Specific shipping and billing instructions.
5. Date required.
With this assistance, the time required to expedite your order will be
greatly reduced.
NOTE: Parts will be furnished in original materials unless specified as a material change.
All material substitutions should be discussed with the factory.
8.2.3 Assistance – Should you need any assistance, contact the factory or
nearest regional office listed on the back cover.
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