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RG-MTFI Implementation Cookbook (V1.0)
After login into the configuration website, you are able to check the device current operating status in the home page. Please
check if the SIM cards are dialing up successfully.
If the SIM cards keep dialing up failed, please check if the SIM card data service can work normally in a cell phone or if all the
necessary antennas are connected properly with the device. If still have issue please check whether the related SIM APN
information is in the device built-in APN list or if the information is accurate by following steps:
Step 1 Login into the device configuration page and navigate to Network >SIM > APN.
Step 2 Please check if the inserted SIM cards carriers’ APN information records already exist in the list. If yes, please click
‘Edit to check if the default built-in information such as APN, username, password, MCC, MNC etc. is accurate. Modify any if
necessary. If there is no record in the list, please click Add APN to create a new APN record for your SIM cards.
Step 3 After any modification or adding a new record, please reboot the device to make the related changes effective.
Usually after you input the accurate APN information and reboot the device, the SIM cards should dial up successfully.
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