8
TROUBLESHOOTING
Problem Possible Cause Solution
No espresso is made Water tank empty Fill the water tank
Portalter or sieve is blocked Remove and clean
Machine needs descaling Descale the machine
Espresso leaks from around the portalter The portalter is not tted correctly Remove and ret the portalter. Make sure
it is turned fully to the right until it won’t
turn any further.
Portalter can’t be tted Too much coee in the sieve Use the supplied measure/tamper as
directed.
Debris around the portalter tting Clean the area where the portalter ts
Coee tastes weak Not enough coee in the sieve Use the supplied measure/tamper as
directed.
Grind is too ne or coarse Grind the coee to the correct consitency
Coee too loose in sieve Tamp the coee down with more pressure
Light slowly pulsing on and o This is normal and occurs when the machine
in heating up
Light ashing rapidly Steam /hot water control in the open
position
Turn the steam /hot water control to the
closed (A) position
The control has been in the brewing
position (G) for longer than 60 seconds.
Reduce the brewing time.
You have been trying to create steam for
longer that 180 seconds
Reduce the steaming time
You have been trying to make hot water for
longer that 90 seconds
Reduce the hot water running time
Attempting to brew before the machine has
reached operating temperature
Allow the machine to heat up (gauge shows
B)
Attempting to steam before the machine
has reached operating temperature
Allow the machine to heat up (gauge shows
D)
RECYCLING
W
To avoid environmental and health problems due to hazardous substances, appliances and rechargeable and non-rechargeable
batteries marked with one of these symbols must not be disposed of with unsorted municipal waste. Always dispose of electrical and
electronic products and, where applicable, rechargeable and non-rechargeable batteries, at an appropriate official recycling/collection
point.