The vacuum cleaner
doesn’t switch on
• Check the vacuum is charged by plugging in for 3 hours
• Check for any obvious signs of damage to vacuum,
adapter, or plug
• If recently used, allow to cool for 1 hour then try again
The suction is
decreasing and dirt is
not adequately being
picked up
• Check if the dust canister is full; if so, empty it
• Clean the filters following the instructions in this manual
• Check there are no blockages in the tube, and clear any
obstructions
Vacuum cleaner is
over heating
• Check the filters are clean
Dust is coming out
of the vacuum
• The dust canister has not been fitted correctly. Refit the
canister following the instructions in this manual.
The air exhausted
from the vacuum
smells
• Clean the filters, tube, and dust container following the
instructions in this manual
The vacuum cleaner
has cut out
• Allow the vacuum to cool for 1 hour. Clean all filters and
dust containers before trying to use again.
If you are still experiencing difficulties with the appliance please contact us
BEFORE returning the appliance to the retailer it was purchased from:
Website: mda.russellhobbs.com
Telephone: 0345 209 7461
Address: Product Care Customer Service, Green Bank Business Park, Hindley Green, Wigan, WN2
4AY
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