SA LINUS - User Manual

Questions and Answers

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steelejessicaAug 2, 2025
Why does my SA Wood stove fire not burn well?
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  Paige HernandezAug 3, 2025
  If the fire in your SA Wood stove isn't burning well, it could be due to several reasons. The wood might be too damp, so ensure the residual moisture is no more than 20%. You might be using the wrong type of fuel; only use fuels permitted for your appliance. A weak chimney draught (below 12 Pa) can also cause this. Check if the outlet is airtight, try lighting a fire in the chimney, close any open doors on other connected appliances, seal cleaning hatches, and clean the connector if needed. Insufficient combustion air could be the issue as well. Check the airflow and flue connection diameter, and inspect ventilation fittings and the extractor hood, opening windows if necessary.
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Amanda VargasAug 7, 2025
Why is my SA LINUS Wood stove causing smoke nuisance?
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  Matthew LewisAug 8, 2025
  If you're experiencing smoke nuisance with your SA Wood stove, it could be due to a weak chimney draught (less than 12 Pa). Ensure the outlet is airtight, try lighting a fire in the chimney, close any open doors on other appliances connected to the chimney, seal any cleaning hatches, and clean the connector if needed. Another cause might be that the fuel is not entirely used up. Add fuel only when there's no orange flame visible in the stove.
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gpriceAug 13, 2025
How to prevent glass from getting dirty quickly on SA LINUS Wood stove?
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  Lindsey CohenAug 13, 2025
  If the glass on your SA Wood stove gets dirty quickly, it could be due to several reasons. The wood might be too damp; ensure the residual moisture is at most 20%. You might be using the wrong or overly large fuel; ensure the fuel is not too big and only use permitted fuels. Using too much wood at once can also cause this; do not use more than 2 or 3 pieces at a time. Insufficient combustion air could be another reason. Connect the combustion air feed directly to the appliance and extract to the circulation grid or directly outside. Check the circulation diameter and ventilation fittings, and open windows if necessary.
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Heather WilsonAug 17, 2025
What to do if there is a chimney fire in my SA LINUS?
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  Gabrielle BanksAug 17, 2025
  If you have a chimney fire in your SA Wood stove, immediately shut off the airflow and call the fire brigade. This can be caused by using the wrong fuel, overloading the stove, or poor maintenance.
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Christopher RosarioAug 22, 2025
Why is there a paint smell and smoke coming from my SA LINUS?
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  Selena GonzalesAug 22, 2025
  If you notice a paint smell and smoke coming from your SA Wood stove, it's likely because the coating is drying out. This smell usually appears when the stove gets very hot and should disappear after a while.
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ahillAug 27, 2025
What to do if I see condensation in my SA LINUS Wood stove?
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  Susan SmithAug 27, 2025
  If you see condensation forming in your SA Wood stove, it's likely due to a large temperature difference. Try opening the door slightly while the stove warms up, but do not leave the appliance unattended!