SACKit ROCKit - Product Specifications; Handling Complaints

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Product Specications:
Bluetooth and True Wireless Earbuds
Bluetooth Solution: Realtek
Bluetooth version: V5.0
Operating distance: 10M
Battery: 590mAh charging case, 2 x 75 earbuds
Charging time: 2 hours
Charging current: 500mA
Music playing time: Up to 8 hours for earbuds without charging
20 hours of playing time added by the charging case
Earbuds call time: Up to 6 hours
Driver Unit: Ø6mm
Frequency Range: 20Hz-20KHz
Impedence: 16±15Ω at 1000Hz
Complaints
Please contact our customer service if you have a complaint or a
pair of broken ROCKit earbuds. If your earbuds has a defect, please
inform your serial number, when you contact us. You will nd the
serial number on the bottom of the charging case.