10
TROUBLESHOOTING
If you have trouble operating the WOOFit DAB+ speaker, please search
the following options for solving the problem. If the solutions below do not
help your problem, please contact customer service at info@sackit.dk.
No sound from my WOOFit DAB+ speaker
• Please make sure, that the speaker is charged
• Try to increase the volume on your Bluetooth device or the speaker
• Please reselect the WOOFit DAB+ on your Bluetooth device
• Please make sure that all cables are correctly connected
My WOOFit DAB+ speaker murmurs
• Please make sure that the speaker and your Bluetooth device is within
10 meters of each other when playind from Bluetooth
• Please make sure, that all cables are correctly connected
I cannot turn on/charge my WOOFit DAB+
• Please make sure that the adapter and the charging cable is connected
correctly
• Please check the power adapter voltage and current demand
Bluetooth connection failed
• Please make sure, that the WOOFit DAB+ speaker is in correct
Bluetooth pairing mode. If the speaker is not in correct pairing mode,
please long press the Bluetooth pairing key and pair again.
• Reconnect after reboot
• Please make sure, that the speaker and your Bluetooth device is within
10 meters of each other
• Please make sure, that there is no obstructions between the speaker
and your Bluetooth device
• Try connecting another Bluetooth device
I cannot operate my WOOFit DAB+ speaker
• Plug the adapter, then power on. Use a toothpick or needle to press the
reset hole, then power on
Failure in station scanning in DAB or FM mode
• Check if the antenna works or reset the function
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