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Safescan 2210 - User Manual

Safescan 2210
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User Manual
English
2210 / 2250
Banknote Counters

Table of Contents

Questions and Answers

  • R
    Renee FergusonJul 27, 2025
    What to do if my Safescan Banknote Counter shows an E1 (UV) error message?
    • K
      Keith EvansJul 27, 2025
      If your Safescan Banknote Counter displays an E1 (UV) error, it could be due to a suspected counterfeit banknote or the banknote's UV features being weak from age, heavy use, or washing. Try counting the banknote again to see if the problem persists. Also, ensure the device isn't under direct, strong light, which can disrupt the UV sensors. Cleaning the sensors to remove any dust that may be blocking them is also advisable. If the banknote is genuine, try lowering the UV sensitivity level and counting it again.

Summary

Buttons and Operation Guide

Short Press Button Functions

Details the primary functions triggered by short presses of the banknote counter's control buttons.

Long Press Button Functions

Details the advanced functions triggered by long presses (3 seconds) of the banknote counter's control buttons.

Initial Setup and Connection

Device Placement and Power Connection

Instructions for properly placing the device on a stable surface and connecting it to a power source.

Powering On and Default Settings

Switching On the Device

Step-by-step guide on how to switch on the banknote counter using the power switch.

Default Detection Settings

Explains the pre-configured counterfeit detection settings for Safescan 2210 and 2250 models.

Counting Banknotes Operation

Auto vs. Manual Start Modes

Explains how to select between automatic and manual start modes for counting banknotes.

Loading Banknotes for Counting

Correct Banknote Placement

Instructions for correctly loading banknotes into the hopper, including using guides for centering.

Error Messages During Counting

UV and MG Feature Errors

Details error messages E1 (UV) and E2 (MG) related to counterfeit detection.

Width, Skew, Thickness, Height Errors

Handling Specific Counting Errors

Resolving Individual Error Instances

Add and Batch Counting Functions

Using the ADD Function for Cumulative Counts

Batch Counting Setup Procedure

Adjusting Detection Sensitivity Settings

UV, MG, and Height Sensitivity Adjustment

Detection Setting Adjustments and Reset

Thickness and Level Adjustment

Confirming Settings and Resetting to Factory Defaults

Troubleshooting Common Error Messages

UV (E1) and MG (E2) Error Troubleshooting

Thickness (E3) and Height (E4) Error Troubleshooting

Advanced Troubleshooting Scenarios

Size Detection Functionality Issues

Skewed Notes and Startup Error Resolution

Cleaning the Device and Accessories

Device Cleaning Procedure and Recommendations

Safescan 2210 Specifications

General IconGeneral
TypeBanknote counting machine
Product colorGray
Detection typesUV
AC input voltage220 V
Weight and Dimensions IconWeight and Dimensions
Weight5700 g
Dimensions (WxDxH)292 x 246 x 178 mm

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