83
•Contactyournetworkoperatortocheckserviceavailabilityand
check MMS parameters.
•VerifytheservercentrenumberoryourMMSprofilewithyour
operator.
•Theservercentremaybeswamped,tryagainlater.
SIM card PIN locked
•ContactyournetworkoperatortoobtainthePUKcode
(Personal Unblocking Key).
I am unable to connect my tablet to my computer
•InstallSAFRANMorphoCentre.
•CheckthatyourUSBdriverisinstalledproperly.
•OpentheNotificationpaneltocheckiftheAndroidManager
Agent has been activated.
•CheckthatyouhavemarkedthecheckboxofUSBdebugging.
To access this function, touch Settings > About tablet, then
touch Build number for 7 times. Now you may touch Settings >
Developer options > USB debugging.
•CheckthatyourcomputermeetstherequirementsforSAFRAN
Morpho Centre Installation.
•Makesurethatyou’reusingtherightcablefromthebox.
I am unable to download new files
•Makesurethereissufficienttabletmemoryforyourdownload.
•Checkyoursubscriptionstatuswithyouroperator.
The tablet cannot be detected by others via Bluetooth
•MakesurethatBluetoothisturnedonandyourtabletisvisibleto