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Sage BES810 User Manual

Sage BES810
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BES810
the Duo-Temp
Pro
Instruction Booklet
Registered in England & Wales No. 8223512. Due to continued product improvement, the products illustrated or
photographed in this document may vary slightly from the actual product.
Copyright BRG Appliances 2014.
BES810 UKM Issue - A14
Freephone (UK Landline): 0808 178 1650
Mobile Calls (National Rate): 0333 0142 970
www.sageappliances.co.uk
customerservice@sageappliances.co.uk
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your appliance.
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and click on ‘Product Registration’.
What’s on your mind?
Our constant aim is to improve the
quality and features of our appliances.
We welcome your comments and ideas
in assisting our ongoing development.
Go to www.sageappliances.co.uk
and click on ‘Support’.
Sage by Heston Blumenthal
Customer Service Centre

Questions and Answers:

Sage BES810 Specifications

General IconGeneral
TypeEspresso Machine
Water Tank Capacity1.8 L
Pump Pressure15 bar
Heating SystemThermocoil
ModelBES810
ColorStainless Steel
Power1600W
MaterialStainless Steel
Special FeaturesManual microfoam milk texturing

Summary

Important Safety Information

General Safety Guidelines

Read all instructions before use and save for future reference; check electricity supply.

Electrical Safety Precautions

Information on BS 13 amp moulded mains plug, wire colouring, and fuse usage.

Appliance Usage and Handling

Guidelines on cord handling, voltage, child usage, and maintenance by children.

Appliance Placement and Environment

Instructions on placing the appliance away from heat sources and on stable surfaces.

Features of Your New Appliance

PID Temperature Control

Electronic PID temperature control for increased temperature stability.

Low Pressure Pre-Infusion

Applies low pressure to expand grinds for an even extraction.

Auto Purge

Automatically adjusts water temperature after steam for optimal coffee.

Thermocoil Heating System

Integrated stainless steel water coil controls water temperature.

Swivel Steam Wand

Easily adjusted to the ideal position for texturing milk.

Razor™ Precision Dose Trimming Tool

Trims the puck to the right level for a consistent extraction.

Getting to Know Your New Appliance

Appliance Components Overview

Identifies main parts of the appliance from A to L with brief descriptions.

Additional Components and Accessories

Lists components not shown and custom/cleaning accessories.

Operating Your New Appliance

Preparation and First Use

Covers machine preparation, filter conditioning, and initial setup.

Filling the Water Tank

Steps for filling the water tank and initial heating.

Coffee Preparation Basics

Dosing, tamping, and trimming coffee grounds for espresso.

Extracting Espresso

Steps for brewing espresso, including extraction time and visual cues.

Texturing Milk

Process for stretching and swirling milk for desired texture.

Hot Water Dispensing

How to use the steam wand to dispense hot water.

Auto Purge Functionality

Automatic purge for optimal espresso temperature after steaming.

Coffee Making Tips & Preparation

Pre-heating Components

Warming cups, portafilter, and filter baskets for optimal temperature.

Filter Basket Types

Guidance on using single wall vs. dual wall filter baskets.

Grind, Dose, and Tamp Guidance

Advice on grind size, coffee dosage, and tamping pressure.

Trimming the Coffee Dose

Using the Razor™ tool for precise dose trimming.

Group Head Purging and Portafilter Insertion

Purging the group head and inserting the portafilter correctly.

Espresso Extraction Tips

Visual cues for identifying under or over extracted espresso shots.

Texturing Milk Techniques

Detailed steps for achieving silky milk texture.

Bean Freshness and Storage

Importance of fresh beans and proper storage for flavour.

Care & Cleaning

Water Filter Management

Installing, replacing, and ordering water filters.

Portafilter Cleaning

Periodic rinsing of the portafilter to remove coffee particles.

Machine Cleaning Cycle

Performing a cleaning cycle using a cleaning tablet.

Decalcifying the Machine

Steps and solutions for decalcifying the appliance to remove mineral buildup.

Steam Wand Cleaning

Instructions for cleaning the steam wand after use.

Filter Basket Cleaning

Steps for cleaning blocked filter basket holes.

Outer Housing and Drip Tray Cleaning

Cleaning the exterior surfaces and the drip tray.

Storage Instructions

Proper procedures for storing the machine when not in use.

Troubleshooting

Coffee Flow Issues

Resolving problems where coffee does not run through or runs too quickly.

Coffee Temperature Problems

Addressing issues with coffee being too cold.

No Crema or Poor Extraction

Causes and solutions for lack of crema or incorrect extraction.

Machine Noise and Pulsing

Understanding pulsing sounds during operation.

Coffee Leaking from Portafilter

Troubleshooting coffee running out around the edge of the portafilter.

Dripping from Portafilter Spouts

Resolving issues with coffee dripping from the portafilter spouts.

Machine Blockages and Noise

Addressing loud, continuous pumping noise and blockages.

No Steam Generation

Troubleshooting when no steam is generated.

No Hot Water or Poor Milk Texture

Resolving issues with no hot water or poorly textured milk.

Machine Not Working

Diagnosing reasons why the machine is not working.

Coffees to Try

Cappuccino

Description of a cappuccino with espresso and textured milk.

Espresso

Description of an intense, aromatic espresso.

Latté

Description of a latté with espresso and textured milk foam.

Macchiato

Description of a macchiato with espresso and a dash of milk.

Long Black

Description of a long black with hot water and espresso.

Ristretto

Description of a ristretto, an extremely short espresso.

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