Sage the Dose Control Pro - Troubleshooting Guide; Common Grinder Issues and Solutions

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EN
TROUB LESHOOTING
PROB LEM POSSIB LE CAUSE WHAT T O DO
G r i n d e r d o e s n o t
s t a r t a f t e r p r e s s i n g
START / CANCEL
b u t t o n
• Grinder not plugged in.
• Bean hopper not
attached correctly.
• Grinder has overheated.
• GRIND TIME dial is on
0 seconds.
• Plug power cord into power outlet.
• Lock bean hopper into position.
Refer to the Bean Hopper section
on page 6.
• Leave for 20 minutes to cool down
before using again.
• Rotate the GRIND TIME dial to
increase grind time.
Mo t o r s t a r t s b u t

c o mi n g f r o m
g r i n d o u t l e t
• No coee beans in
bean hopper.
• Grinder / bean hopper
is blocked.
• Fill bean hopper with fresh
coee beans.
• Remove bean hopper. Inspect bean
hopper and burrs for blockage.
Refer to the Cleaning Conical Burrs
section on page 10.
Ca n ’ t a d j u s t t h e
G r i n d Si z e Co l l a r
• Grind Size Collar too tight.
• Coee beans and grinds
caught in the burrs.
• Hopper not installed correctly.
• Rotate the Bean Hopper to turn the
Grind Size Collar to adjust grind settings.
• Run the grinder by pressing the
START / CANCEL button while
turning the Hopper.
• Unlock the hopper and install as per
instruction. Refer to the Bean Hopper
section on page 6.
Un a b l e t o l o c k
b e a n h o p p e r i n t o
p o s i t i o n
• Coee beans obstructing bean
hopper locking device.
• Remove bean hopper. Clear coee
beans from top of burrs. Re-lock the
hopper into position & try again.
No t e n o u g h / t o o

• Grind amount
requires adjustment.
• Use GRIND TIME dial to ne tune the
amount more or less.

• It is normal for the correct amount
of coee to appear overlled in
your portalter. Untamped coee
has approximately three times
the volume of tamped coee.
Eme r g e n c y s t o p ?
• Press the START / CANCEL button
to pause operation.
• Unplug power cord from
power outlet.