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14. Guarantee
Terms and Conditions for United Kingdom only
In order to supply the guarantee, you should contact your dealer or Sagem Communications
Helpdesk. The proof of purchase will be required.
Please make usage of your equipment for the purpose for which it was designed and under
normal usage conditions. Sagem Communications do not accept any liability for any usage
made out of the frame of its original designed purpose and any consequence that may arise
from this usage.
Should any malfunctioning arise, the dealer or Sagem Communications Helpdesk will advise
you what to do.
A) General Guarantee conditions
SAGEM undertakes to remedy by repair or exchange at its own convenience, free of charge for
labour and replacement parts, any defects in the equipment during the guara ntee period of 12 -
twelve- months (3 -three- months for accessories), from the date of original invoice of the
Equipment, where those defects are a result of faulty workmanship.
Unless the customer has concluded with SAGEM a maintenance contract in respect of the
equipment which specifically provides for repairs to be carried out at the customer's premises,
the repairs will not be carried out on the equipment at the customer premises. The customer
must however return the defective equipment at his/her own expense, to the address given by
the dealer or Sagem Communications Helpdesk.
In case a product needs to be sent in for a repair, it always has to be accompanied by a proof of
purchase (which is not altered, written on or in any way be made illegible) showing that the
product is still under warrantee. In case no proof of purchase is enclosed, the SAGEM repair
center will use the production date as a reference of establishing the warrantee status of the
product.
Apart from all legal obligatory rules, Sagem Communications, do not give any Guarantee, either
implicit or explicit which is not set force in the present section, and could not be hold responsible
for any direct or indirect, material or immaterial damage, in or out of the frame of the present
guarantee.
If any provision of this guarantee shall be held to be in whole or in part invalid or illegal due to
an obligatory rule applicable to consumers pursuant to their national legislation, such invalidity
or illegality shall not impair or affect the remaining provisions or parts of this guarantee.
This guarantee does not affect the Customer statutory rights.
B) Exclusions From Guarantee
SAGEM shall have no liability under the guarantee in respect of:
•) Damage, defects, breakdown or malfunction due to one or more of the following:
– Failure to properly follow the installation process and instructions for use
– An external cause to the equipment (including but not limited to: lightening, fire, shock,
vandalism, inappropriate conditions of electrical network or water damage of any
nature)
– Modifications made without the written approval of SAGEM
– Unsuitable operating conditions, particularly of temperature and humidity
– Repair or maintenance of the equipment by persons not authorized by SAGEM
•) Wear and tear from normal daily use of the equipment and its accessories
•) Damage due to insufficient or bad packaging of equipment when returned to SAGEM
•) Usage of new versions of software without previous approval of SAGEM
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8.3. Alarm clock
To set the date and time :
1. Press
, select "clock&alarm" using the or key, Pres s .
2. Using the or key, select "alarm". Press
.
3. To activate the alarm once, select "on once ".
4. To repeat the alarm each day at the programmed time, select "on daily ".
5. To deactivate the alarm, select "off ".
6. Select your choice then press
:
Use the touch tone pad to enter the current alarm time. Enter minutes first (format
is HH:MM).
(If, after entering the time, the time format is 12H, use the key to set
).
7. Press
key to confirm your selection. You will hear a confirmation tone.
8.4. Modifying alarm tone
1. Press , select "clock&alarm" using the or key, Press .
2. Using the or key, select "alarm tone". Press
.
3 melodies are available : "melody 1", "melody 2" and " melody 3".
3. Select the desired melody.
4. Press
key to confirm your selection. You will hear a confirmation tone.
9. Advanced settings
9.1.
Base master PIN code
Your base station code (default setting 0000) is required to access certain security functions.
This code can include 8 digits.
1. Press
.
Select "advanced set" using the ҏor ҏkey, press
.
2. "change pin " appears on the screen. Press
.
The base station code entry screen is displayed.
3. Enter your old code first. Each time a digit is entered the «_» is replaced by a «*».
Press
to confirm.
4. Enter your new PIN code. Each time a digit is entered the «_» is replaced by a «*».
5. Press
key to confirm your selection. You will hear a confirmation tone.
Note !
Carefully note your base station code. You will need it to change certain settings.
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9.2. Association handset & base
This function allows you to register a new handset on your base.
1. Press
. Select "advanced set" using the or key, press .
2. Using the or key, select "registration". Press
.
3. Enter the 4 digit base master PIN code (default 0000). Each time a digit is entered the «_» is
replaced by a «*».
4. Press and hold
key for 5 seconds (after 1 minute if no Handset has started association
process the base goes back to standby).
5. Press
key to confirm. The display shall show "WAITING" to indicate the waiting state.
6. Once the handset is registered, you will hear a confirmation tone. The handset automatically
exits the registering mode.
7. The handset number assigned automatically by the base appears on the screen.
9.3. Disassociation handset
This function allows you to de-register a handset from your base.
1. Press
. Select "advanced set" using the or key, press .
2. Using the or key, select "unregister". Press
.
3. Enter the 4 digit base master PIN code (default 0000). Each time a digit is entered the «_» is
replaced by a «*». Press
key to confirm.
4. Select the handset you want to delete (at standby state, "pls reg h/s" is displayed on the
screen).
You will hear a long beep confirmation tone.
9.4. Modifying the country
1. Press . Select "advanced set" using the or key, press .
2. Using the or key, select "country". Press
.
3. Enter the 4 digit base master PIN code (default 0000). Each time a digit is entered the «_» is
replaced by a «*». Press
key to confirm.
4. Using the or key, select the country where you will use the telephone. Press
.
5. A confirmation screen appears, press
.
The message "wait.." appears on the screen. You will hear a confirmation tone.
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9.5. Restoring the Handset / Base Default Settings
To restore the factory settings for your Handset or your Base:
1. Press
. Select "advanced set" using the or key, press .
2. Using the or key, select "reset". Press
.
3. A confirmation screen appears, press
.
- If you want to confirm the reset, press
.
- To cancel the reset, press
.
4. You will hear a confirmation tone : the settings of your phone are restored to their initial
values.
9.6. Prefix
If a PABX is used in a private network, you can program the outside call prefix.
This function sets:
- the PABX prefix number: this number will be added at the beginning of the number
you dialled.
- the number to be detected: if the number you dialled starts with the recorded
sequence, this sequence will be automatically deleted.
These two settings are not applied if number you dialled starts with "#" or "*".
1. Press
. Select "advanced set" using the or key, press .
2. Using the or key, select "auto prefix". Press
.
3. Select "detect di git" to define the number giving you access to the outside line.
4. Select "prefix" to specify the «digits before prefix» .
5. Press
key to confirm your selection. You will hear a confirmation tone.
9.7. Flash timing
If you connect your telephone to a private automatic branch exchange or use it in a foreign
country, you may need to modify the flash duration in order to use your telephone correctly with
regard to the following functionalities: outgoing 2nd call, incoming 2nd call, conference call.
Contact your administrator, who will supply the appropriate time period, and proceed to the new
settings.
1. Press
. Select "advanced set" using the or key, press .
2. Using the or key, select "recall time". Press
.
3. Three choices are available : " short ", " medium " and " long ".
4. Select the appropriate time period.
5. Press
key to confirm your selection. You will hear a confirmation tone.
9.8. Modifying the dialing mode
Most telephone systems use the tone dialling mode. You can, however, use the pulse dialling
mode. To select a dialling mode, follow this procedure:
1. Press
. Select "advanced set" using the or key, press .
2. Using the or key, select "dial mode". Press
.
Two modes are available: "tone" et "pulse".
3. Press
key to confirm your selection. You will hear a confirmation tone.
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9.9. First ring
Activating this function is only useful if you do your line does not have the CLIP service.
This menu allows you to arrange for your telephone to ring when a call is received even if it i s
connected on the same line with another device (a fax, a cord telephone, etc.).
This function is activated as default. It will be automatically deactivated when a CLIP call is
received (the number of which will be displayed on the handset screen).
1. Press
. Select "advanced set" using the or key, press .
2. Using the or key, select "first ring". Press
.
- select "ON" using the or key, to activate the first ring.
- select "desactiver" using the or keyou to deactivate the first ring.
3. Press
key to confirm your selection. You will hear a confirmation tone.
10. Call log
10.1.
Received call log
If you have subscribed to a "Caller display" service, The received call log presents the calls you
received. (max. 5 last calls). To consult the list:
1. Press briefly ҏkey.
2. The most recent name or call number is displayed according to whether your contact's
number is included in your phonebook or not.
- If it is a private number, the screen displays "Hide id".
- If you are not in same area as your contact, the screen displays "unavailable".
3. Press
to display the date and the time of the call.
10.2. Diallled call log
The dialled call log presents the calls you made (max. 5 last calls).
To consult the list:
1. Press briefly
.
2. The last dialled number is displayed.
3. to recall this number, press
key.
11. Changing the battery
Make sure the telephone is OFF before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the cord attached to the battery pack and remove the battery pack from the
handset.
3. Insert the new battery pack and connect the cord into the jack inside the handset.
4. Put the battery compartment door back on.
5. Place handset in the base to charge. Allow the handset battery to properly charge (for
12 hours) prior to first use or when you install a new battery pack. If you do not properly
charge the phone, battery performance will be compromised.
Danger of explosion if battery is incorrectly replaced. Replace only with 2,4V 550mAh
type or equivalent rechargeable battery pack. Do not dispose of the battery in a fire. The
cell may explode. Check with local code for possible special disposal instructions.
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11.1. Battery safety precautions
- Do not burn, disassemble, mutilate or puncture. Like other batteries of this type, toxic
materials could be released which can cause injury.
- To reduce the risk of fire or personal injury, use only the battery listed in the user’s guide.
- Keep batteries out of the reach of children.
- Remove batteries if storing over 30 days.
12. General product care
- To keep your telephone working and looking good, follow these guidelines:
- Avoid putting the phone near heating appliances and devices that generate electrical
noise (for example, motors or fluorescent lamps).
- DO NOT expose to direct sunlight or moisture.
- Avoid dropping and other rough treatment to the phone.
- Clean with a soft cloth.
- Never use a strong cleaning agent or abrasive powder because this will damage the
finish.
- Retain the original packaging in case you need to ship the phone at a later date.
13. Troubleshooting
13.1.
Causes of poor reception
x Aluminium siding.
x Foil backing on insulation.
x Heating ducts and other metal construction can shield radio signals.
x You are too close to appliances such as microwaves, stoves, computers, etc.
x Atmospheric conditions, such as strong storms.
x Base installed in the basement or lower floor of the house.
x Base is plugged into an AC outlet with other electronic devices.
x Baby monitor is using the same frequency.
x Handset battery is low.
x You are out of range of the base.
13.2. Troubleshooting tips
13.2.1. Caller id
Problem
Solution
No display
x
Is battery fully charged? Try replacing the
battery. Make sure the battery is properly
installed and connected.
x
If you are using AC power, make sure
that the unit is connected to a non-
switched electrical outlet. Disconnect the
unit from the plug and plug it in again.
x
Did you order Caller ID service from your
local telephone company?
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13.2.2. Telephone
Problem Solution
No dial tone
x
Check installation:
x
- Is the base power cord connected to a
working outlet?
x
- Is the telephone line cord connected to
the base unit and the wall jack?
x
Disconnect the base from the wall jack and
connect another phone to the same jack. If
there is no dial tone in the second phone,
the problem might be your wiring or local
service.
x
Is the handset out of range of the base?
x
Make sure the battery is properly charged
(12 hours).
x
Is the battery pack installed correctly?
x
Did the IN USE indicator come on?
The battery may need to be charged.
Dial tone is OK, but can’t dial out
x
Make sure the tone/pulse setting is correct.
Handset does not ring
x
Make sure the RINGER setting on the
handset is programmed to ON.
x
You may have too many extension phones
on your line. Try unplugging some phones.
x
See solutions for «NO dial tone».
You experience static, noise or fading in
and out
x
Change channels.
x
Is handset out of range?
Move closer to the base.
x
Does the base need to be relocated?
x
Charge battery.
x
Make sure base is not plugged into an
outlet with another household appliance.
13.3. Unit beeps
- Place handset in base for 20 seconds to reset the security code. If that doesn’t work,
charge battery for 15 hours.
- Clean charging contacts on handset and base with a soft cloth.
- See solutions for «No dial tone».
- Replace battery.
13.4. Memory dialling
- Did you program the memory location keys correctly?
- Did you follow proper dialling sequence?
- Make sure the tone/pulse setting is correct.
- Did you reprogram numbers into memory after power outage or battery replacement.
User Guide
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15. Environment
Preservation of the environment is an essential concern of Sagem Communications. The desire
of Sagem Communications is to operate systems observing the environment and consequently
it has decided to integrate environmental performances in the life cycle of its products, from
manufacturing to commissioning, use and elimination.
15.1. Packaging
The presence of the logo (green dot) means that a contribution is paid to an
approved national organisation to improve packaging recovery and recycling
infrastructures.
To facilitate recycling, please respect the sorting rules set up locally for this kind of
waste.
15.2. Batteries
If your product contains batteries, they must be disposed of at appropriate
collection points.
15.3. The product
The crossed-out waste bin stuck on the product or its accessories means that the
product belongs to the family of electrical and electronic equipments.
In this respect, the European regulations ask you to dispose of it selectively:
x At sales points in the event of the purchase of similar equipment.
x At the collection points made available to you locally (drop-off centre,
selective collection, etc.).
In this way you can participate in the re-use and upgrading of Electrical and Electronic
Equipment Waste, which can have an effect on the environment and human health.
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•) Work on any equipment or software modified or added without the prior written c onsent of
SAGEM
•) Malfunctions not resulting from the Equipment or from software installed in user
workstations for the purpose of use of the equipment.
Communication problems related to an unsuitable environment including:
– Problems related to access and/or connection to the Internet such as interruptions by
access networks or malfunction of the line used by the subscriber or his correspondent
– Transmission faults (for example poor geographical coverage by radio transmitters,
interference or poor line quality)
– The local network fault (wiring, servers, workstations) or the failure of the transmissi on
network (such as but not limited to interferences, fault or poor quality of the network)
– Modification of the parameters of the cellular network carried out after the sale of the
Product
•) The normal servicing (as defined in the user guide supplied with the equipment) as well as
malfunctioning due to servicing not being carried out. Servicing costs are in any event
always borne by the customer.
•) Malfunctions resulting from the usage of products, consumables or accessories not
compatibles with the equipment.
C) Out of Guarantee Repairs
In the cases set forth in B) as well as after expiry of the guarantee period, the customer must
ask the Authorized Sagem Repair Centre for a cost estimation.
The repair and delivery costs will be invoiced to the customer.
The foregoing shall apply unless otherwise agreed in writing with the customer and only for the
United Kingdom.
Helpdesk: 08 71 - 075 07 12
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Dépliant LU 253103706A D16 EN.fm Page 2 Vendredi, 22. août 2008 3:34 15