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Sam4s SPS-500 Series User Manual

Sam4s SPS-500 Series
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SPS-500 Series C O N T E N T S
SPS-500 SERIES
POS SYSTEM
Manual
1. Precaution Statements
2. Product Specifications
3. Installation and Operation
4. Disassembly and Assembly
5. Maintenance and Adjustment
6. Troubleshooting
7. Exploded Views and Parts List
8. PCB Layout and Parts List
9. Wiring Diagram
10. Bock Diagram
11. Schematic Diagrams
SERVICE

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Sam4s SPS-500 Series Specifications

General IconGeneral
BrandSam4s
ModelSPS-500 Series
CategoryCash Register
LanguageEnglish

Summary

1 Precaution Statements

1-1 Safety Precautions

General safety guidelines to prevent damage and hazards during servicing.

1-2 Servicing Precautions

Precautions to follow during servicing to avoid damage and ensure safety.

1-3 Precautions for Electrostatically Sensitive Devices (ESDs)

Guidelines for handling ESD sensitive components to prevent damage.

2 Product Specifications

2-1 General Specifications

Detailed general specifications for the SAM4S SPS-500 Series POS system.

2-2 Appearance

Information on the physical appearance and dimensions of the POS system.

2-2-1 Appearance Dimensions (mm)

Physical dimensions of the POS system with different drawer options.

2-2-2 Location Features

Identifies the location of various components and ports on the POS system.

2-1 General Specifications

General specifications for the SAM4S SPS-530 POS system.

2-2 Appearance

Physical appearance and dimensions for the SPS-530 POS system.

2-2-1 Appearance Dimensions (mm)

Physical dimensions of the SPS-530 POS system with different drawer options.

2-2-2 Location Features

Identifies components on the SPS-530 POS system.

2-3 Thermal Printer Specifications

Technical specifications for the thermal printer models.

2-3-1 Printer Specification (2”)

Technical specifications for the 2-inch thermal printer model.

2-3-2 Paper Specification

Details about the paper type and size compatible with the printer.

2-3-3 Printable Area

Information on the usable printing area on the paper.

2-3-4 Character Specification

Specifications for character printing, including size and layout.

2-3-1 Printer Specification (3”)

Technical specifications for the 3-inch thermal printer model.

2-3-2 Paper Specification

Paper specifications for the 3-inch thermal printer.

2-3-3 Printable Area

Printable area details for the 3-inch printer.

2-3-4 Character Specification

Character specifications for the 3-inch printer.

2-4 Power Specifications

Details on power input voltage, current, and consumption.

2-4-1 Power Specification

Power input voltage, current, and consumption details.

2-5 Interface Specifications

Technical details for various interface ports.

2-5-1 RS-232C Serial Interface Specification

Technical details of the RS-232C serial interface, including baud rates and flow control.

2-5-2 RS-232C Signal Description

Detailed pinout and signal descriptions for RS-232C connectors.

2-5-3 RS-232C Interface Cable

Wiring diagrams for RS-232C interface cables connecting the POS to user devices.

2-5-4 USB Interface Specification

Details of the USB interface, including transfer type, data format, and speed.

2-5-5 USB Signal Description

Pinout and signal descriptions for USB connectors.

2-5-7 LAN (IRC) Signal Description

Signal descriptions for LAN connections, including transmit and receive lines.

2-5-8 LAN (IRC) Interface Cable

Wiring diagrams for LAN interface cables used for communication.

2-5-9 DRAWER Signal Description

Signal descriptions for the cash drawer interface.

2-5-10 DRAWER Interface Cable

Wiring diagram for the cash drawer interface cable.

3 Installation and Operation

3-1 OS and Application Update from PC

Steps to set up TFTP32 for OS and application updates from a PC.

3-1-1 Setup the TFTP32

Configuration steps for the TFTP32 software, including settings and base directory.

3-1-2 Program Update Preparation

Preparation steps for program updates, including PC connection and network settings.

3-1-3 OS and Application Update

Procedure for updating the OS and application, involving DIP switch verification and key presses.

3-2 OS and Application Update from SD card.

Steps for formatting the SD card with FAT-32 file system for updates.

3-2-1 Format the SD card with FAT-32 file system

Procedure to format an SD card using the FAT-32 file system.

3-2-2 Program Update Preparation

Preparation steps for SD card updates, including directory creation and file copying.

3-2-3 OS and Application Update

Procedure for OS and application updates using an SD card, involving DIP switches and key presses.

3-3 Boot Area Update (Nor Flash A29l800UV) From PC

Steps for updating the boot area from a PC.

3-4 Boot Area Update (Nor Flash A29l800UV) From SD card

Steps for updating the boot area from an SD card.

3-5 IO Board CPU Update From PC

Procedure to update the CPU on the IO board from a PC.

3-6 IO Board CPU Update From SD card

Procedure to update the IO board CPU from an SD card.

3-7 LCD Board CPU Update From PC

Steps to update the LCD board CPU from a PC.

3-8 LCD Board CPU Update From SD card

Procedure to update the LCD board CPU from an SD card.

3-9 Boot Area Update-In Case Of Boot Area Corrupt (Nor Flash A29l800UV)

Procedure for updating the boot area when it is corrupted.

3-10 Hardware Self Test

Guide to performing hardware self-tests on the POS system.

Display/Touch Test

Instructions for testing the display and touch screen functionalities.

SRAM Test

Procedure for testing the SRAM memory, noting that it clears all memory.

Loop Back Test

Instructions for performing loop-back tests on communication interfaces.

Etc Test

Instructions for testing flash memory, SD card, Dallas key, MSR, and Printer.

RTC Test

Procedure for testing the Real-Time Clock (RTC) functionality.

Keyboard Test

Guide for testing the keyboard and mode keys.

Printer Test

Instructions for testing the printer, including print and cutter functions.

SD Card Test

Steps for testing the SD card functionality.

NAND Flash Bad Block Check

Procedure to check for bad blocks in the NAND flash memory.

3-11 Setup

Steps for system setup, starting with DIP switch verification.

Setup: Write MAC Address

Instructions for writing the MAC address through the setup menu.

Setup: MCR Track Information

Steps to access MCR track information.

Setup: Printer Density Adjustment

Instructions for adjusting printer density settings.

Setup: Keyboard Type Selection

Procedure to select the keyboard type.

Setup: Serial Port Power Output

Configuration for serial port power output.

Setup: LCD Backlight Adjustment

Instructions for adjusting the LCD backlight.

3-12 System Configuration

Overview of system configuration options and network setup.

System Configuration Diagram

Diagram illustrating system configuration with multiple POS units.

3-13 Installation

Information on optional features and supplies for the POS system.

Installation Options

List of optional features available for the POS system.

Installation Supplies

List of supplied items, such as paper rolls and user manuals.

Paper Roll Installation (SPS-520)

Step-by-step instructions for installing paper rolls in the SPS-520 printer.

Paper Roll Installation (SPS-530)

Step-by-step instructions for installing paper rolls in the SPS-530 printer.

Take-Up Spool Installation

Instructions for installing the take-up spool for the printer.

MSR Assembly Installation Steps 1

Procedure for installing the Magnetic Stripe Reader (MSR) assembly.

MSR Assembly Installation Steps 2

Further steps for connecting and securing the MSR assembly.

MSR Assembly Final Position

Shows the MSR assembly in its final installed position.

Memory Card Installation Procedure

Cautionary notes and steps for installing a memory card.

Memory Card Uninstallation Procedure

Cautionary notes and steps for uninstalling a memory card.

3-14 Operation

Initial setup note and explanation of mode switch positions and functions.

Mode Switch Operation

Explanation of how the mode switch position affects POS actions and lists modes/keys.

All Clear Procedure

Procedure to clear all totals and programming data, returning the register to default.

4 Disassembly and Assembly

4-1 Disassembling the Case Upper Block

Steps for disassembling the upper casing of the POS system.

4-1-1 Ass’y Case Upper

Steps to open and lift the ASS'Y COVER PRINTER and remove screws.

4-1-2 Ass’y LCD Display

Steps to separate the LCD display assembly from the upper case.

4-1-3 Ass’y Rear (Turret) Display

Procedure to separate the turret assembly and rear display.

4-1-4 Ass’y Cover Mode Switch

Steps to separate the mode switch cover and its components.

4-2 Disassembling the Case Lower Block

Steps for disassembling the lower casing of the POS system.

4-2-1 Ass’y Auto Cutter [SPS-520]

Steps to disassemble the auto cutter assembly for SPS-520.

4-2-2 Ass’y Printer (Receipt & Journal) [SPS-520]

Steps to disassemble the printer assembly for SPS-520.

4-2-2 Ass’y Printer [SPS-530]

Steps to disassemble the printer assembly for SPS-530.

4-2-3 Ass’y Spool Motor [SPS-520]

Procedure to disassemble the spool motor assembly for SPS-520.

4-2-4 Ass’y key Board

Steps to disconnect FPC cables and lift the keyboard assembly.

4-2-5 Ass’y Dallas Key

Procedure to disconnect the harness and lift the Dallas Key assembly.

4-2-7 Ass’y I/O PBA and Main PBA

Steps to separate harnesses and screws for I/O and Main PBA.

4-2-8 Ass’y USB PBA

Procedure to separate harnesses and lift the USB PBA.

4-3 Disassembling the Auto Cutter Block [SPS-520]

Cautions and steps for disassembling the auto cutter block.

4-3-1 Ass’y Cutter

Detailed steps for disassembling the cutter assembly, including removing screws and parts.

5 Maintenance and Adjustment

5-1 Maintenance

General maintenance procedures for the POS system.

Cleaning the Printer Head

Instructions for cleaning the printer head to maintain print quality.

Removing Paper Jam (SPS-520)

Steps to clear paper jams from the SPS-520 printer.

Removing Paper Jam (SPS-530)

Steps to clear paper jams from the SPS-530 printer.

6 Troubleshooting

6-1 System power-up sequence

Lists the sequence of events during POS system power-up for diagnostics.

Main Board Power-Up Sequence

Describes the power-up sequence for the Main Board.

IO Board Power-Up Sequence

Describes the power-up sequence for the IO Board.

LCD Board Power-Up Sequence

Describes the power-up sequence for the LCD Board.

6-2 Power problem

Troubleshooting steps for power-related issues on the POS system.

Verifying Power Supply

Checks to perform on the power supply and AC cord.

Verifying IO Board Power Line

Troubleshooting steps for power lines on the IO Board.

Verifying Main Board Power Line

Troubleshooting steps for power lines on the Main Board.

Verifying LCD Board Power Line

Troubleshooting steps for power lines on the LCD Board.

6-3 MAIN B’D Problem (System boot & program)

Troubleshooting for Main Board issues related to system boot and programs.

Main Board Boot Flash ROM Issues

Identifies issues with the boot flash ROM on the Main Board.

Main Board Application Program Issues

Troubleshooting for Main Board problems with application programs.

6-4 MAIN B’D Problem (Back-light, LCD, Data Memory, RTC, Battery)

Troubleshooting for Main Board issues related to backlight, LCD, memory, RTC, and battery.

TFT-LCD Backlight Problems

Diagnosing issues with the TFT-LCD backlight.

TFT-LCD Panel Display Problems

Troubleshooting steps for TFT-LCD panel display problems.

Data Memory Backup Failure

Diagnosing data memory backup failures when power is off.

RTC Problems

Troubleshooting for Real-Time Clock (RTC) issues.

Battery Problems

Information and troubleshooting related to the system battery.

6-5 MAIN B’D Problem (LAN, USB, Serial)

Troubleshooting for Main Board issues related to LAN, USB, and Serial communication.

LAN Connectivity Troubleshooting

Troubleshooting LAN connectivity and communication failures.

USB Connectivity Troubleshooting

Troubleshooting USB device attachment and communication failures.

Serial Port Communication Troubleshooting

Diagnosing communication failures and voltage issues for serial ports.

SD Card Operation Failures

Troubleshooting SD card operation failures.

6-6 LCD B’D Problem (Boot, LCD Panel, Touch Panel, Rear LCD, LED)

Troubleshooting for LCD Board issues including boot, panel, touch, rear LCD, and LED.

LCD Board Boot Problems

Diagnosing boot problems on the LCD Board.

LCD Panel Display Issues

Troubleshooting steps for LCD panel issues like no display.

Touch Panel Problems

Diagnosing problems with the touch panel functionality.

Rear LCD Problems

Troubleshooting for issues with the rear LCD display.

LED Board Problems

Diagnosing problems with the LED Board.

6-7 IO B’D problem (Boot, Thermal Printer, Feed motor, Auto-cutter)

Troubleshooting for IO Board issues related to boot, printer, feed motor, and auto-cutter.

IO Board Boot Flash ROM Issues

Diagnosing boot flash ROM problems on the IO Board.

Thermal Printer Troubleshooting

Troubleshooting steps for the thermal printer.

Auto-Cutter Problems

Diagnosing issues with the auto-cutter function.

7 Exploded Views and Parts List

7-1 Main Set

Provides an overview and exploded view of the main POS set.

7-1-1 Exploded View

Visual representation of the total disassembly of the SPS-520/SPS-530 main set.

7-1-2 A. ASS’Y LCD

Exploded view and parts list for the LCD assembly.

7-1-2 B. ASS’Y-COVER PRINTER (SPS-520)

Exploded view and parts list for the printer cover assembly (SPS-520).

7-1-2 B. ASS’Y-COVER PRINTER (SPS-530)

Exploded view and parts list for the printer cover assembly (SPS-530).

7-1-2 C. ASS’Y-CASE UPPER

Exploded view of the upper case assembly.

7-1-2 D. ASS’Y-PRINTER (SPS-520)

Exploded view of the printer assembly for SPS-520.

7-1-2 D. ASS’Y-PRINTER(SPS-530)

Exploded view of the printer assembly for SPS-530.

7-1-2 E. ASS’Y-CUTTER(SAC-70)

Exploded view of the auto cutter assembly (SAC-70).

7-1-2 F. ASS’Y-KEYBOARD (90KEY)

Exploded view of the 90-key keyboard assembly.

7-1-2 F. ASS’Y-KEYBOARD (160KEY)

Exploded view of the 160-key keyboard assembly.

7-1-2 G. ASS’Y-CASE LOWER

Exploded view of the lower case assembly.

7-1-2 H. ASS’Y-MSR

Exploded view of the MSR assembly.

7-2 DRAWER

Exploded views of the different drawer assemblies.

7-2-1. I. ASS’Y-DRAWER (Aplus DRAWER)

Exploded view of the Aplus Drawer assembly.

7-2-2. I. ASS’Y-DRAWER (G-DRAWER:4B8C,5B6C)

Exploded view of the G-Drawer (4B8C, 5B6C) assembly.

7-2-2. I. ASS’Y-DRAWER (G-DRAWER:5B8C)

Exploded view of the G-Drawer (5B8C) assembly.

8 PCB Layout and Parts List

8-1 Main PCB

Layout and parts list for the Main PCB.

8-2 I/O PCB

Layout and parts list for the I/O PCB.

8-3 CF PCB

PCB layout and parts list for the CF card.

8-4 LCD PCB

PCB layout and parts list for the LCD.

8-5 SD & CONV & LED & USB PCB

PCB layout and parts list for SD, Converge, LED, and USB boards.

8-6 SPS-520 JOINT(2inch) PCB

PCB layout and parts list for the SPS-520 2-inch joint board.

8-7 SPS-530 JOINT(3inch) PCB

PCB layout and parts list for the SPS-530 3-inch joint board.

9 Wiring Diagram

9-1 Main PBA Block Diagram

Block diagram showing the connections on the Main PBA.

9-2 Main PBA Wiring connection

Detailed wiring connections for the Main PBA with various connectors.

9-3 IO PBA Block Diagram

Block diagram illustrating the connections on the IO PBA.

9-4 IO PBA Wiring connection

Detailed wiring connections for the IO PBA, covering various connectors.

9-5 LCD PBA Block Diagram

Block diagram showing connections on the LCD PBA.

9-6 LCD PBA Wiring connection

Detailed wiring connections for the LCD PBA.

9-7 SD & LED & CONVERT & USB PBA Block Diagram

Block diagrams for SD, LED, Converge, and USB PBAs.

9-8 JOINT(3inch PRT) PBA Block Diagram

Block diagram for the 3-inch PRT joint PBA.

9-9 SRAM (CF TYPE) PBA Block Diagram

Block diagram for the SRAM (CF TYPE) PBA.

9-10 JOINT(2inch PRT) PBA Block Diagram

Block diagram for the 2-inch PRT joint PBA.

10 Block Diagram

11 Schematic Diagrams

1. Main PCB Schematics

Schematics for the Main PCB, including CPU, memory, LAN, and power.

2. I/O PCB Schematics

Schematics for the I/O PCB, covering CPU, memory, KBD, and various interfaces.

3. LCD PCB Schematics

Schematics for the LCD PCB, including main interface and MICOM.

4. SD & USB& LED & CONVERT PCB Schematics

Schematics for SD, USB, LED, and Convert PCBs.

5. SRAM MEMORY PCB Schematics

Schematic for the SRAM Memory PCB.

6. 2inch PRT JOINT PCB Schematics

Schematic for the 2-inch Printer Joint PCB.

7. 3inch PRT JOINT PCB Schematics

Schematic for the 3-inch Printer Joint PCB.

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