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Sam4s SPS-2000 User Manual

Sam4s SPS-2000
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SAM4s SPS 2000
Operator Manual
All specifications are subject to change without notice. ©2010, CRS, Inc.
PM-SPS-2000 Manual Revision 1.18

Table of Contents

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Sam4s SPS-2000 Specifications

General IconGeneral
ModelSPS-2000
Number of Departments99
Number of PLUsup to 10, 000
Printing MethodThermal
Paper Width58mm
Power SupplyAC 100-240V, 50/60Hz
TypeCash Register
DisplayLCD
PrinterThermal
ConnectivityEthernet

Summary

Limited Warranty and Disclaimers of Warranty

NOTICE

Warranty information and disclaimer from CRS, Inc. regarding the manual.

WARNING - U.S.

Warning regarding radio frequency energy and potential interference.

NOTICE - CANADA

Notice regarding compliance with Canadian radio interference regulations.

ATTENTION

Note about potential battery recyclability and proper disposal.

Precaution Statements

Safety Precautions

General safety guidelines for handling and operating the equipment to prevent hazards.

Servicing Precautions

Precautions for Electrostatically Sensitive Devices (ESDs)

Guidelines for handling ESD-sensitive components to prevent damage from static electricity.

Introduction

SAM4s SPS-2000 Overview

Overview of the SAM4s SPS-2000 system, including hardware and software.

Hardware

Description of the SPS-2000's physical components and connectivity.

Software

Details on the built-in SPS-2000 POS application and its configuration.

Options

Information on standard and available options for the SPS-2000 ECR.

Safe Operation

Guidelines for safe and proper operation of the SAM4s SPS-2000 terminal.

ECR Power Requirements

Details on power requirements and potential issues affecting the ECR.

About Power Conditioning Equipment

Information on surge protectors, power conditioners, and UPS systems for the ECR.

Uninterruptible Power Supplies (UPS)

Explanation of UPS devices for providing backup power to the POS system.

Terminal Controls & Connections

Description of terminal controls and connection ports for peripherals.

Getting Started

Default Screen Layout

Explanation of the default layout of the SAM4s SPS-2000 terminal screen.

Custom Screen Layouts

How to design and customize screen layouts and keylinks for the terminal.

Screen Saver

Information on implementing and using the screen saver feature.

Initialize/Re-boot

Procedure for initializing or rebooting the register system.

Function Key Definitions

Detailed descriptions of various programmable function keys on the terminal.

Keylinks

Explanation of Keylinks and their multiple uses for organizing functions and items.

Passwords

Information on default and user-defined passwords for accessing different modes.

Error Messages

List and explanation of common error messages displayed by the system.

Basic Operations

Signing On/Off

Procedures for signing on and off the SAM4s SPS-2000 terminal.

Clocking In/Out

Procedures for clocking in, out for break, in from break, and out for the day.

Registering PLUs/Items

Steps for registering preset, open, and code entry PLUs/items.

Corrections & Voids

Procedures for clearing entries, correcting errors, and voiding items or transactions.

Discounts/Coupons/Surcharges

Using percentage keys for discounts, coupons, and surcharges on sales or items.

Totaling/Tendering

Procedures for totaling sales and tendering payments via cash or check.

Integrated Payment System Operations

Procedures for credit, debit, and gift card transactions via integrated systems.

Guest Check Operations

Managing guest checks using manual balance, hard check, or soft check systems.

Split Check

Selecting items from one check and assigning them to another check.

Hold/Print Hold

Holding main course items to prevent immediate kitchen printing, then printing them later.

Using Graphical Table Management

Designing and operating restaurant floor plans with tables and their status.

Reports

Report Menu

Accessing the report menu to view financial, PLU, employee, and other reports.

Report Table

Summary of SPS-2000 reports, modes, and availability (individual/IRC).

Printing & Saving Reports

How to print reports to a printer or save them to an SD card.

Cash Declaration

Displaying and entering cash declaration amounts on the Cash Declaration Screen.

X Mode Program

Accessing programs like Time Clock Edit, Inventory, and Date/Time settings.

Edit Inventory Item

Editing inventory item details such as quantity, cost, and waste.

Date Time Setting

Setting the real-time clock (RTC) for the register system.

Drawer Assignment

Assigning cashiers to specific drawers at terminals for enhanced drawer management.

FTP Transmission

Reserved for future use.

Receipt Reprint

Reprinting transaction receipts from the electronic journal.

DataTran Operation

Performing operations related to DataTran, including EFT, batch management, and local transactions.

Initialize EFT

Verifying communications, software versions, and installed networks for EFT.

Open Batch

Opening a new batch, recommended after closing the current day's batch.

Close Current Batch/ Close Current Batch with Debit

Closing the current batch, with options for debit transactions.

Change Batch Number

Assigning a new batch number to an existing batch for settlement issue resolution.

Issue Local Total

Generating a report of actual totals for customer balancing in Datatran.

Issue Local Transaction

Displaying details of each transaction in the current batch for terminal-based processing.

Issue Local Batch Status Report

Printing the local batch status report when a batch is closed.

Enable Dial In Load/Enable Dial Out Load

Updating DataTran software by allowing Datacap to call or connect to the terminal.

Gratuity Entry

Adding a tip to a pre-authorized credit sale and updating employee/financial reports.

Initialize Pin Pad

Initializes the Pin Pad device.

Get Gift Card Balance

Retrieving and printing the balance of a gift card.

Post Authorization

Entering transactions into the batch that received voice authorization.

Financial Report

Detailed financial report including sales, taxes, discounts, and credits.

Sales By Time Period

Report showing sales figures broken down by specific time periods.

PLU Reports

Reports related to Product Look-Up (PLU) data, including sales and stock.

Employee Reports

Reports detailing individual employee performance, sales, and timekeeping.

Inventory

Report showing inventory levels, usage, variances, and costs.

Food Cost

Report detailing food cost calculations based on usage, item cost, and sales.

Balancing Formulas

Formulas used for balancing net sales and gross sales figures.

Program Maintenance

PLU Maintenance

Procedures for maintaining PLU data, including changing item prices.

Employee File Maintenance

Managing employee records, including clock-in codes, operating codes, and authority levels.

Employee Field Definitions

Definitions for fields used in employee file maintenance.

Appendix

Report Function Key Report Code Structure

Structure and usage of report codes for generating specific reports.

Report # Table

Table listing report numbers, names, modes, and availability (individual/IRC).

Manual Revision Record

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