English - 24
Getting Remote Support
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
•
Diagnose your TV
•
Adjust the TV settings for you
•
Perform a factory reset on your TV
•
Install recommended firmware updates
How Does Remote Support Work?
Having a Samsung Tech remotely service your TV is easy.
1. Call the Samsung
Contact Center and
ask for remote support.
2. Open the menu on
your TV and go to the
Support section.
3. Select Remote
Management, and then
read and agree to the
service agreements.
When the PIN screen
appears, provide the
PIN number to the
agent.
4. The agent will then
access your TV. That's
it!
Caring for the TV
- If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris
off before watching TV.
- The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen
carefully using a soft cloth to prevent scratches.
Do not spray water or any liquid directly onto the TV. Any
liquid that goes into the product may cause a failure, fire, or
electric shock.
Turn off the TV, and then gently wipe away smudges and
fingerprints on the screen with a micro-fiber cloth. Clean
the body of the TV with a soft cloth dampened with a small
amount of water. Do not use flammable liquids (benzene,
thinners, etc.) or a cleaning agent. For stubborn smudges,
spray a small amount of screen cleaner on the cloth.
[UH6300-6350-ZC]BN68-05942B-02L02.indb 24 2014-05-29 10:51:29
To Next Page
Loading...
