Q3
What is a recovery image?
A
This refers to the computer status (including operating
system, specic driver(s), software(s), etc.) which is converted
to a data image. It is required to recover your computer and
is embedded in the computer's hard disk. However, this is
not provided for storage devices where the capacity is less
than 64 GB due to the small capacity.
Q4
How can I restore a computer that does not have the
Recovery program?
A
You can restore PC settings using the Windows-provided PC
Recovery feature.
Refer to the Restore Functionality item in the Help section
for more details.
Windows Related
Q1
I cannot nd the computer's Shut down button.
A
• Touchpad/mouse:
- Click Charms > Settings > Power > Shut down.
- Right-click the Start button, and then click Shut down or
sign out > Shut down.
Q2
The App disappeared in the Start screen.
A
• Touchpad/mouse:
1. Click the bottom-left icon on the Start screen to
display a tile of all apps installed on the computer.
2. Right-click over the corresponding App to select in a Pin
to Start.
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