60_ troubleshooting and error code
troubleshooting and error
code
STORING AND REPAIRING YOUR MICROWAVE OVEN
Repairs should only be made by a qualified service technician.
If oven requires servicing, unplug the oven and contact the nearest
Samsung Customer Service Center.
When calling, please have the following information ready:
• The model number and serial number (Can be found at rear of the oven.)
• Warranty details
• Clear description of the problem
If oven must be temporarily stored, choose a clean dry place as dust and dampness can
cause damage.
TROUBLESHOOTING
If you have problems with your oven, try the solutions suggested below. They may save
you the time and inconvenience of an unnecessary service call.
Food remains uncooked.
• EnsuretimerhasbeensetcorrectlyandStartbuttonpressed.
• Firmlyclosedoor.
• Makesureyouhavenotblownafuseortriggeredacircuitbreaker.
Food is either overcooked or undercooked.
• Makesureappropriatecooktimewasused.
• Makesureappropriatepowerlevelwasused.
Sparking and cracking (arcing) occur inside the oven.
• Makesureyouareusingpropercookwarewithoutmetaltrimmings.
• Makesurenoforksorothermetalutensilshavebeenleftinsidetheoven.
• Ifusingaluminumfoil,makesureitisnottooclosetoinsidewalls.
The oven causes interference with radios or televisions.
• Slightinterferenceontelevisionsorradiosmayoccurwhentheovenis
operating. To minimize this effect, try to install oven away from televisions,
radios and aerials.