For Assistance 366
Problem: Cannot unlock screen.
Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the
battery, and then power the phone on again. Apps or other processes that were running may lose
data when the battery is removed.
Boost Account Information and Help
Find out about managing your account online and on your phone, buying additional minutes for your plan,
and getting help.
For more information about your Boost Mobile account, as well as other Boost Mobile services, visit us at:
boostmobile.com.
Manage Your Account
Access information about your account. You can:
● Check your minutes.
● Re-Boost
®
(add money to your account).
● Change plans.
● And more.
From Your Phone
Access account information and other self-service tools from Boost Zone.
■ From home, tap App > Boost Zone .
You can also dial directly for access to certain information:
● Dial (#BAL) to check account balance.
● Dial (#ADD) to make a payment.
● Dial to launch Boost Zone or call Boost Customer Care
(depending on your Settings) to get answers to other questions.
From Your Computer
■ Visit boostmobile.com, click My Account, and log in with your wireless phone number and
account PIN.
From Any Other Phone
■ Boost Customer Care: 1-888-BOOST-4U (1-888-266-7848).
To Next Page
Loading...
